The administrative procedure is one of the most important procedures, if not the most. Among them is as well the pre-school financial aid application process. The aim was to research and get a thorough understanding of the process, since in the future, when I will have my own children, I will be as a customer involved in it. The legal basis to determine the terms for the financial aid application are the Pre-School Institutions Act, the Exercise of Rights to Public Funds Act and of course the General Administrative Procedure Act. The thesis at first explains the system of pre-school education in the Republic of Slovenia and then explains the administrative procedure in the case of the financial aid application – from the beginning of it, the submission, up until the decision or the right for ordinary or extraordinary legal remedy is issued.
The main method used is the normative analysis of the legislation, together with the examination of scientific work regarding the content of the General Administrative Procedure Act and the Exercise of Rights to Public Funds Act. Throughout the work I have acquainted myself with the procedure in detail. Based on the hypotheses I have determined the deficiencies in the process of the administering body, and brought forward possible solutions for them.
The thesis is intended for parents as customers in the process, so that they might familiarise with it more closely, and for administering body or officials in charge for applications, who might use it to get familiar with the process or further enrich their knowledge of it. That way they could deal with the applications better and in compliance with the GAP Act.