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1. Use of a nudge tool for improving hand hygiene in a nursing team in home for elderly people - case study Tjaša Mlakar, Andreja Mihelič Zajec, Mojca Jevšnik, 2017, izvirni znanstveni članek Ključne besede: hand hygiene, nurse, nursing home, elderly, employees behaviour, nudging |
2. How industry and occupational stereotypes shape consumers' trust, value and loyalty judgments concerning service brands Petar Gidaković, Vesna Žabkar, 2021, izvirni znanstveni članek Ključne besede: marketing, services, brands, trust, consumer behaviour, occupational stereotypes, service industry stereotypes, consumer trust, consumer loyalty, frontline employees, service brands, satisfaction |