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1. Student perception of service quality Lejla Hodović, 2017, magistrsko delo Ključne besede: Bosnia and Herzegovina, university education, institutions, learning, knowledge, quality, certificate, models, research, analysis |
2. Improving employee satisfaction and performance through corporate social responsibility Katarina Ferjančič, 2018, magistrsko delo Ključne besede: multinational companies, corporate culture, social responsibility, standards, certificate, human resource management, labour efficiency, satisfaction, research, analysis |