Evalvacija procesov razvoja programske opreme s pomočjo dnevniških zapisov razvojnega okolja

Lukić, Miloš (author), Vavpotič, Damjan (mentor), Hovelja, Tomaž (comentor)

Obstoječi pristopi za ocenjevanje procesov razvoja programske opreme uporabljajo povratne informacije zaposlenih kot glavni vir podatkov. V tem magistrskem delu nas je zanimalo, kako bi vpeljava dnevniških zapisov kot dodatnega vira podatkov vplivala na rezultate evalvacije. Najprej smo pregledali obstoječe pristope, ki pri ocenjevanju upoštevajo sociološki, tehnični in ekonomski vidik poslovnih procesov. Na podlagi obstoječih pristopov smo razvili novega, v katerem poleg ocen, ki jih podajo zaposleni, upoštevamo tudi kvantitativne podatke iz dnevniških zapisov orodij, ki jih razvijalci uporabljajo pri opravljanju svojega dela. Zasnovani pristop smo preizkusili s pluralno študijo primera v treh podjetjih. Podobnost podjetij nam je omogočila preverjanje replikacije rezultatov. Ocene poslovnih procesov, ki smo jih pridobili z upoštevanjem obeh virov, smo posredovali vodstvom podjetij, ki so potrdila njihovo uporabnost. Skozi študijo primera smo ugotovili, da so za vodstvo podjetja ocene pridobljene na podlagi analize dnevniških zapisov uporabne, ker omogočajo zmanjšanje morebitnih odstopanj ocen razvijalcev od dejanskega stanja.

• Language: Slovenian
• Keywords: evalvacija poslovnih procesov, dnevniški zapisi, razvojno okolje
• Work type: Master's thesis/paper
• Organization: FRI - Faculty of Computer and Information Science
• Year: 2018
• PID: 20.500.12556/RUL-99365
• Publication date in RUL: 22.01.2018

Secondary language

• Language: English
• Title: Evaluation of software development processes using development environment logs

Abstract

Existing approaches for evaluation of software development processes use employee feedback as a main source of data. We were interested in assessing the possible benefit of using event logs as an additional source of data in software development process evaluation. In this master's thesis, we reviewed existing approaches that take into account the sociological, technical and economic aspects of business processes. We have developed a new approach which in addition to employee feedback introduces the use of quantitative event log data generated by development environment tools to improve the accuracy of evaluation. We tested our approach in three companies using multiple case study method. Similarity of cases allowed us to verify the replication of the results. The management of all three companies confirmed that our approach provided useful information about the efficiency and acceptance of development processes. We confirmed that the use of event log data in evaluation is useful because it helps reduce possible deviation of developers' estimates from actual situation.

• Keywords: business process evaluation, event logs, development environment