Informatizacija procesov upravljanja odnosov s strankami : magistrsko delo

Novak, Anita (author), Gradišar, Miro (mentor), Zalaznik, Maja (comentor)

• Language: Slovenian
• Keywords: trženje, odnosi s strankami, zgodovina, razvoj, informacijska tehnologija, Internet, informacijski sistemi, poslovni sistemi, elektronsko poslovanje, telekomunikacije, storitve, investicije, analiza
• Work type: Master's thesis
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [A. Novak]
• Year: 2006
• Number of pages: 101 str.
• PID: 20.500.12556/RUL-9757
• UDC: 659.2:004
• COBISS.SI-ID: 16297958
• Publication date in RUL: 11.07.2014

Secondary language

• Language: Unknown
• Keywords: marketing, customer relationship, history, development, information technology, Internet, information systems, business systems, electronic commerce, telecommunications, services, investments, analysis