This thesis is addressing volunteering for work with refugees. The key theoretical foundations are: concept of integration, Putnam's concept of social capital and social networking, Allport's contact hypothesis and the hypothesis of inter-group cooperation. It also addresses the importance of volunteering in modern society and the benefit of it to the preservation of social solidarity and cohesion. In theoretical part of the thesis I also introduce legislation in the area of integration of refugees and various integration programs carried by non-profit organizations, which include help from the volunteers. The purpose of the empirical part is to explore the role of the volunteers in the process of refugee integration. I have researched the problem from both volunteer’s and refugee’s point of view. I have used qualitative research approach. Three volunteers, four refugees and an organizer of the volunteer work in the field of refugees are included in the research. Data was collected using semi-structured interview and diary entries, and analyzed by coding method. The importance of the findings lies mostly in recognizing the importance of volunteers in the process of refugee integration in society, and in refugees themselves.
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