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Vpliv zadovoljstva gostov na stopnjo zasedenosti zmogljivosti : primer ljubljanskih hotelov
ID
Lokovšek, Ana
(
Author
),
ID
Mihalič, Tanja
(
Mentor
)
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URL - Presentation file, Visit
http://www.cek.ef.uni-lj.si/magister/lokovsek2111-B.pdf
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Language:
Slovenian
Keywords:
Slovenija
,
turizem
,
hotelirstvo
,
nočitve
,
odnosi s strankami
,
zadovoljstvo
,
informacijska tehnologija
,
Internet
,
primeri
Work type:
Master's thesis/paper
Typology:
2.09 - Master's Thesis
Organization:
EF - School of Economics and Business
Place of publishing:
Ljubljana
Publisher:
[A. Lokovšek]
Year:
2016
Number of pages:
III, 63, 7 str.
PID:
20.500.12556/RUL-91779
UDC:
338.48
COBISS.SI-ID:
23439078
Publication date in RUL:
11.05.2017
Views:
899
Downloads:
168
Metadata:
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Secondary language
Language:
English
Title:
Impact of customer satisfaction on hotel occupancy rates: the case of Ljubljana hotel sector
Keywords:
Slovenia
,
tourism
,
hotel industry
,
nights
,
customer relationship
,
satisfaction
,
information technology
,
Internet
,
cases
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