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Ugotavljanje zadovoljstva strank po metodi SERVQUAL na upravni enoti : diplomsko delo
Skok, Andrej (Author), Benčina, Jože (Mentor) More about this mentor... This link opens in a new window

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MD5: 57DB0E51107E9CF709494F99AA7AF9E9
Language:Slovenian
Keywords:upravne enote, model SERVQUAL, kakovost storitev, javna uprava, diplomske naloge
Work type:Undergraduate thesis (m5)
Tipology:2.11 - Undergraduate Thesis
Organization:FU - Faculty of Administration
Year:2012
Publisher:[A. Skok]
Number of pages:VIII, 43 str.
UDC:35:005.336.3(043.2)
COBISS.SI-ID:3904174 This link opens in a new window
Views:745
Downloads:532
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