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Ugotavljanje zadovoljstva strank po metodi SERVQUAL na upravni enoti : diplomsko delo
ID Skok, Andrej (Author), ID Benčina, Jože (Mentor) More about this mentor... This link opens in a new window

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MD5: 57DB0E51107E9CF709494F99AA7AF9E9
PID: 20.500.12556/rul/1f764526-03a8-4526-a1ae-c928dd3ddb68

Language:Slovenian
Keywords:upravne enote, model SERVQUAL, kakovost storitev, javna uprava, diplomske naloge
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:FU - Faculty of Administration
Place of publishing:Ljubljana
Publisher:[A. Skok]
Year:2012
Number of pages:VIII, 43 str.
PID:20.500.12556/RUL-89716 This link opens in a new window
UDC:35:005.336.3(043.2)
COBISS.SI-ID:3904174 This link opens in a new window
Publication date in RUL:29.03.2017
Views:1704
Downloads:602
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