Komunikacija pri timskem delu v vrtcu in šoli : diplomsko delo

Marić, Barbara (author), Polak, Alenka (mentor)

Spremembe, ki se dogajajo v vzgoji in izobraževanju, imajo močan vpliv predvsem na medsebojne odnose in sodelovanje strokovnih delavcev v vrtcu in šoli. Bolj kot individualno je sedaj v ospredju timsko delo, saj potreba po takšnem pristopu pedagoškega dela vse bolj narašča. Za učinkovito timsko delo so potrebne temeljne spretnosti, ki v prvi vrsti zajemajo prav področje komunikacije. Komunikacijske spretnosti spodbujajo k večjemu sodelovanju, poznavanju, zaupanju, sprejemanju, potrjevanju ter konstruktivnem reševanju konfliktov med člani tima pri timskem delu. Timsko delo zahteva od vsakega člana, da se enakovredno vključi v vse etape timskega dela, tj. v timsko načrtovanje, timsko izvajanje in timsko evalvacijo dela. V diplomskem delu sem raziskovala področje komunikacije ter njen vpliv na učinkovitost timskega dela med strokovnimi delavci v vrtcu in šoli. Namen raziskave je bil analizirati komunikacijo, njene značilnosti, primerjati podobnosti in razlike v komunikaciji med strokovnimi delavci v vrtcu in šoli. Podatke za potrebe raziskave sem zbrala s pomočjo anketnega vprašalnika, oblikovanega na podlagi teoretičnih predpostavk s področja komunikacije, raziskovalnih vprašanj in hipotez. Raziskava je zajemala vzorec 100 anketirancev, med njimi 50 zaposlenih v slovenskih vrtcih ter 50 v 1. razredih osnovnih šol po Sloveniji. Rezultati so pokazali, da so razlike pri primerjavi različnih vidikov komunikacije v vrtcu in šoli majhne in statistično nepomembne. Oboji strokovni delavci označujejo komunikacijo kot pomemben dejavnik, ki vpliva na učinkovitost timskega dela. Predmet proučevanja timskega dela med strokovnimi delavci v vrtcu in šoli je bil tudi vpliv različnih dejavnikov na kakovost komunikacije v timu ter vpliv delovne dobe in delovnega mesta. Raziskava je pokazala, da se komunikacija pri timskem delu strokovnih delavcev v vrtcu in šoli statistično pomembno ne razlikuje. Rezultati so pokazali tudi, da večina strokovnih delavcev, ki zaznava enakovreden položaj pri timskem delu, uporablja sproščeno, dvosmerno komunikacijo v vseh etapah timskega dela ter tudi pri razreševanju konfliktov pri delu v tandemu.

• Language: Slovenian
• Keywords: timsko delo, medosebni odnosi, sodelovalna kultura, strokovni delavci
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: PEF - Faculty of Education
• Publisher: [B. Marić]
• Year: 2016
• Number of pages: 73 str., [5] str. pril.
• PID: 20.500.12556/RUL-87620
• UDC: 37.091.312(043.2)
• COBISS.SI-ID: 11375433
• Publication date in RUL: 31.08.2017

Secondary language

• Language: English
• Title: Communication during team work in kindergarten and school

Abstract

Changes occurring in education strongly affect interpersonal relations and cooperation between kindergarten and school professionals. Teamwork is now more prominent than individual work due to the growing need for this approach in pedagogy. However, individuals need to possess a number of basic skills for effective teamwork, and communication is one of them. Communication skills promote cooperation, knowledge, trust, acceptance, confirmation and constructive conflict resolution among team members. This means that each member must be equally involved in all phases of teamwork, i.e. team planning, implementation and evaluation of the work. The thesis explored communication and its influence on the effectiveness of teamwork among kindergarten and school professionals. The goal was to analyse the characteristics of communication among the said professionals and explore the similarities and differences in communication between them. The data was collected through a survey questionnaire that was developed in line with theoretical assumptions in the field of communication as well as research questions and hypotheses. Of 100 respondents 50 worked in kindergartens and 50 in first grades of primary schools in Slovenia. The results showed statistically insignificant differences between different aspects of communication in kindergartens and schools. Both groups of education professionals believed that communication is an important factor contributing to the effectiveness of teamwork. Another point of interest was the impact of various factors on the quality of communication within a team, including the length of service and job role. No statistically significant differences were observed in team communication among education professionals in kindergartens and schools. The majority of those who felt as equals in their teams used relaxed two-way communication in every stage of teamwork, including conflict resolution while working in tandem.

• Keywords: team teaching, nursery school, primary school, timski pouk, vrtec, osnovna šola