Analiza storitvenih vrzeli na primeru podjetja TIB Storitve, d. o. o. : diplomsko delo

Samsa, Patrik (author), Golob, Urša (mentor)

• Language: Slovenian
• Keywords: Storitveni marketing, Zadovoljstvo potrošnikov, Kakovost izdelkov in storitev, Diplomska dela
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FDV - Faculty of Social Sciences
• Place of publishing: Ljubljana
• Publisher: [P. Samsa]
• Year: 2016
• Number of pages: 38 str.
• PID: 20.500.12556/RUL-86220
• UDC: 338.46:303(043.2)
• COBISS.SI-ID: 34290013
• Publication date in RUL: 10.10.2016

SAMSA, Patrik, 2016, Analiza storitvenih vrzeli na primeru podjetja TIB Storitve, d. o. o. : diplomsko delo [online]. Bachelor’s thesis. Ljubljana : P. Samsa. [Accessed 17 May 2025]. Retrieved from: http://dk.fdv.uni-lj.si/diplomska_dela_1/pdfs/mb11_samsa-patrik.pdf

Secondary language

• Language: English
• Keywords: Services marketing, Consumer satisfaction, Quality of products and services, Graduate theses