Traditional understanding of emotions was based on the presumption that emotions are personal, individual phenomena on which the social environment has no impact. However, the passage of emotions from private and individual sphere into public sphere stimulated a new direction of research and insights into causes and effects of emotions. In the article emotions are discussed as the key element of organizational processes. The analysis is based on the sociological definitions of emotions that see emotions as products of social behavior, as the organizational factors (especially management) have a great influence on employees' emotions. The purpose of this article is to present the integrative process of management and its effect on the employees' satisfaction. Successful integrative management is understood as an efficient type of management which demands certain social and emotional competences of amanager. In the second part of the article the results of an empirical research are presented. Analysis shows differences in integration of emotions in management in the selected Slovene companies and that the quality of integration of emotions in the management process affects the satisfaction of employees.
|
