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Analiza razvoja kakovosti storitev v prodajno-servisnem podjetju : diplomsko delo
ID
Sepeta, Diana
(
Author
),
ID
Devjak, Srečko
(
Mentor
)
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MD5: 693FF328BC617B2666E5D317E1F3DCF0
PID:
20.500.12556/rul/86d80a2f-0a93-4d78-9626-1cd41c505f40
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Language:
Slovenian
Keywords:
kakovost
,
kakovost storitev
,
zadovoljstvo odjemalcev
,
merjenje kakovosti
,
diplomske naloge
Work type:
Bachelor thesis/paper
Typology:
2.11 - Undergraduate Thesis
Organization:
FU - Faculty of Administration
Place of publishing:
Ljubljana
Publisher:
[D. Sepeta]
Year:
2011
Number of pages:
IX, 59 str.
PID:
20.500.12556/RUL-22010
UDC:
005.336.3(043.2)
COBISS.SI-ID:
3788718
Publication date in RUL:
11.07.2014
Views:
1638
Downloads:
267
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