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Ocena zadovoljstva uporabnikov v javni upravi - primer Upravne enote Kranj : diplomsko delo
Brešar, Ina (Author), Ivanko, Štefan (Mentor) More about this mentor... This link opens in a new window

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MD5: 0E7CAB2BBB0B94617A8ABC2DD813D454
Language:Slovenian
Keywords:upravna enota, kakovost, zadovoljstvo uporabnikov, SERVQUAL, diplomske naloge
Work type:Bachelor thesis/paper (mb11)
Tipology:2.11 - Undergraduate Thesis
Organization:FU - Faculty of Administration
Year:2011
Publisher:[I. Brešar]
Number of pages:VII, 69 str.
Place:Ljubljana
UDC:35:005.336.3(043.2)
COBISS.SI-ID:3700142 This link opens in a new window
Views:792
Downloads:213
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