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Ocena zadovoljstva uporabnikov v javni upravi - primer Upravne enote Kranj : diplomsko delo
ID
Brešar, Ina
(
Author
),
ID
Ivanko, Štefan
(
Mentor
)
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MD5: 0E7CAB2BBB0B94617A8ABC2DD813D454
PID:
20.500.12556/rul/df377ddb-9c9d-4dfd-93d1-e4db6f04a958
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Language:
Slovenian
Keywords:
upravna enota
,
kakovost
,
zadovoljstvo uporabnikov
,
SERVQUAL
,
diplomske naloge
Work type:
Bachelor thesis/paper
Typology:
2.11 - Undergraduate Thesis
Organization:
FU - Faculty of Administration
Place of publishing:
Ljubljana
Publisher:
[I. Brešar]
Year:
2011
Number of pages:
VII, 69 str.
PID:
20.500.12556/RUL-21830
UDC:
35:005.336.3(043.2)
COBISS.SI-ID:
3700142
Publication date in RUL:
11.07.2014
Views:
1450
Downloads:
271
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