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Odnos zaposlenih do strank kot ključni element kakovosti v državni upravi : magistrsko delo
ID Lipec, Marjetka (Author), ID Stare, Janez (Mentor) More about this mentor... This link opens in a new window

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MD5: BAF47BFDFEAA1F0C6263687451460C8D
PID: 20.500.12556/rul/cb66346d-9dd0-4022-b181-18babf11a0a3

Language:Slovenian
Keywords:kakovost, državna uprava, javna uprava, zadovoljstvo strank, merjenje kakovosti, magistrsko delo
Work type:Master's thesis
Typology:2.09 - Master's Thesis
Organization:FU - Faculty of Administration
Place of publishing:Ljubljana
Publisher:[M. Lipec]
Year:2010
Number of pages:VI, 165 str.
PID:20.500.12556/RUL-21343 This link opens in a new window
UDC:005.336.3:35(043.2)
COBISS.SI-ID:3448750 This link opens in a new window
Publication date in RUL:11.07.2014
Views:1805
Downloads:411
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