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Izkušnje študentov z razreševanjem partnerskih konfliktov s pomočjo generativne umetne inteligence : magistrsko delo
ID Jeraj, Anja (Author), ID Pate, Tanja (Mentor) More about this mentor... This link opens in a new window

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Abstract
V magistrskem delu obravnavamo problematiko uporabe orodij umetne inteligence za namen razreševanja konfliktov med partnerjema. Osrednja tema se nanaša na splošne jezikovne modele ter aplikacije z UI-funkcionalnostjo, pogostost in namen njihove uporabe, koristnost ter vlogo, ki jo v kontekstu partnerskega konflikta predstavljajo končnim uporabnikom. Raziskujemo pogostost pojavljanja, uporabljene strategije razreševanja ter čustvene odzive na proces razreševanja konfliktov in intenzivnost čustvene stiske, povezane z njim. V kontekstu razreševanja konflikta z uporabo UI je interes usmerjen tudi v posameznikovo prepoznavanje priložnosti za osebno rast. V luči obstoječih raziskav obravnavamo sposobnosti orodij UI za učinkovito rabo terapevtskih veščin v virtualnem okolju. V kontekstu omejitev ter zmožnosti UI razlikujemo med kognitivno in čustveno empatijo, kar odpira prostor za debato o vlogi UI v smislu izvajanja terapevtske obravnave. Ob tem v raziskavi proučujemo problematiko subjektivne ocene terapevtskega procesa in dejanske uporabnosti orodij UI za doseganje čustvene regulacije ter razrešitev partnerskega konflikta. V razpravi ter predlogih razpravljamo o potencialnih prednostih in slabostih uporabe umetne inteligence v kontekstu partnerskega odnosa.

Language:Slovenian
Keywords:partnerski odnos, komunikacija, vzorci razreševanja konflikta, stili navezanosti, orodja generativne umetne inteligence, splošni jezikovni modeli, klepetalni roboti, aplikacije z UI-funkcionalnostjo, terapevtske veščine, kognitivna empatija
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:TEOF - Theological Faculty
Publication status:Published
Publication version:Version of Record
Place of publishing:Ljubljana
Publisher:[A. Jeraj]
Year:2026
Number of pages:[VII], 133, XI str.
PID:20.500.12556/RUL-187652 This link opens in a new window
UDC:159.922.2:392.3:004.89(043.2)
COBISS.SI-ID:293910019 This link opens in a new window
Publication date in RUL:12.09.2026
Views:183
Downloads:49
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Secondary language

Language:English
Title:Students' experiences with resolving relationship conflicts using generative artificial intelligence
Abstract:
In my master's thesis, I examine the use of artificial intelligence tools for the purpose of conflict resolution between partners in a romantic relationship. The central theme focuses on large language models and applications with AI functionality, the frequency and purpose of their use, their usefulness, and the role they play for end users in the context of relationship conflict. In this study, I investigate the frequency of occurence, the employed conflict resolution strategies, and the emotional responses to the conflict resolution process, as well as the intensity of the emotional distress associated with it. In the context of conflict resolution using AI, the focus is also directed on the individual's recognition of opportunities for personal growth. In light of existing research, I examine the capabilities of AI tools for effective application of therapeutic skills in virtual environment. In the context of AI's limitations and capabilities, I distinguish between cognitive and emotional empathy, which opens the door to a debate on the role of AI in delivering therapeutic treatment. In doing so, this study addresses the issue of subjective assessment of the therapeutic process and actual recognized usefulness of AI tools for providing emotional regulation and support clients in conflict resolution practice. In the discussion and recommendations, I explore the potential advantages and limitations of applying artificial intelligence in the context of romantic relationships.

Keywords:romantic relationship, communication, conflict resolution patterns, attachment styles, generative artificial intelligence tools, large language models, chatbots, applications with AI functionality, therapeutic skills, cognitive empathy

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