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Vpliv zahtevnosti postopka in odnosa strank do izpolnjevanja vprašalnikov na rezultate barometra kakovosti : diplomsko delo visokošolskega programa
ID
Kogovšek, Aleksandra
(
Author
),
ID
Benčina, Jože
(
Mentor
)
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MD5: 4783D8E159211C61F9E6BC92F15AA538
PID:
20.500.12556/rul/ea23d575-f243-4020-b179-f984efe62f1b
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Language:
Slovenian
Keywords:
javna uprava
,
merjenje kakovosti
,
kazalci kakovosti
,
vprašalniki
,
zadovoljstvo strank
Work type:
Undergraduate thesis
Typology:
2.11 - Undergraduate Thesis
Organization:
FU - Faculty of Administration
Place of publishing:
Ljubljana
Publisher:
[A. Kogovšek]
Year:
2008
Number of pages:
V, 60 f.
PID:
20.500.12556/RUL-1867
UDC:
35:005.336.3
COBISS.SI-ID:
3078062
Publication date in RUL:
11.07.2014
Views:
1928
Downloads:
565
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