Improving the quoting process in a selected company using a customer relationship management solution : master's thesis

Kovačič, Matevž (author), Manfreda, Anton (mentor), Zalaznik, Maja (member of the commission for defense), Budler, Marko (member of the commission for defense)

• Language: English
• Keywords: informatics, information systems, customer relationship, business process, optimization, software
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: M. Kovačič
• Year: 2026
• Number of pages: 1 spletni vir (1 datoteka PDF (III, 45, 15 str.)
• PID: 20.500.12556/RUL-183490
• UDC: 005
• COBISS.SI-ID: 278771971
• Publication date in RUL: 12.06.2026

Secondary language

• Language: Slovenian
• Title: Prenova procesa pošiljanja ponudb v izbranem podjetju z uporabo rešitve za management odnosov z odjemalci
• Keywords: informatika, informacijski sistemi, odnosi s strankami, poslovni proces, optimizacija, software