Uspešnost slovenskih splošnih knjižnic : razvoj in uporaba izvirne metodologije

Ropret, Marko (author)

Namen: V prispevku razvijemo in apliciramo izvirno metodologijo za identifikacijo vodilnih slovenskih splošnih knjižnic in prikaz specifičnih dejavnikov, ki te knjižnice ločijo od ostalih, manj uspešnih. Metodologija/pristop: Uporabljeni so bili sekundarni podatki sistema BibSiSt za leto 2023. Metodologija klasifikacije knjižnic po uspešnosti temelji na izvirnem večdimenzionalnem analitičnem okviru, ki vključuje stopnjo dosega, intenzivnost uporabe gradiva in stopnjo družbene vključenosti splošnih knjižnic. Po klasifikaciji knjižnic smo identificirali ključne razlikovalne organizacijske dejavnike med vodilnimi in ostalimi knjižnicami. Uporabili smo metodo odločitvenega drevesa, kar je omogočilo, da smo dejavnike ustrezno rangirali po pomembnosti. Rezultati: Uspešnost splošnih knjižnic je tesno povezana z mehkimi dejavniki, ki oblikujejo uporabniško izkušnjo. Največjo pomembnost pri prehodu od sledilk do vodilnih knjižnic imata tako dejavnika, ki obravnavata število izvedenih prireditev knjižnice in izvedena izobraževanja uporabnikov. Pomembna je tudi ustreznost knjižnične zbirke kot dejavnika na razpotju med tradicionalnimi in mehkimi dejavniki. Med manj izrazitimi razlikovalnimi dejavniki sta obseg razpoložljive uporabniške opreme in število objav knjižnic na družbenih omrežjih. To nakazuje, da opremljenost knjižnice sama po sebi ne zagotavlja vodilnosti, temveč sta pomembnejši vsebinska in programska usmerjenost. Omejitve raziskave: Analiza je temeljila na razmeroma majhni knjižnični populaciji – 60 enot, kar predstavlja slovensko specifiko, ki smo jo metodološko ustrezno upoštevali. Izvirnost/uporabnost raziskave: Rezultati na podlagi izvirne metodologije so neposredno uporabni za raziskovalce, knjižnice in snovalce politik, saj omogočajo identifikacijo stanja in nadalje sistematično izboljšanje slednjega s pomočjo nabora najpomembnejših organizacijskih dejavnikov doseganja vodilnosti.

• Language: Slovenian
• Keywords: splošne knjižnice, analiza poslovanja, uspešnost, merjenje uspešnosti, Slovenija, rezultati, dejavniki, vodilnost
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FF - Faculty of Arts
• Publication status: Published
• Publication version: Version of Record
• Year: 2025
• Number of pages: Str. 9-39
• Numbering: Letn. 69, št. 4
• PID: 20.500.12556/RUL-180158
• UDC: 027.022:024(497.4)
• ISSN on article: 0023-2424
• DOI: 10.55741/knj.69.4.1
• COBISS.SI-ID: 257959683
• Publication date in RUL: 07.04.2026

Record is a part of a journal

• Title: Knjižnica : revija za področje bibliotekarstva in informacijske znanosti = Library : journal for library and information science
• Shortened title: Knjižnica
• Publisher: Zveza bibliotekarskih društev Slovenije = Slovenian Library Association, Založba Univerze v Ljubljani = University of Ljubljana Press
• ISSN: 0023-2424
• COBISS.SI-ID: 331277

Licences

• License: CC BY-SA 4.0, Creative Commons Attribution-ShareAlike 4.0 International
• Link: http://creativecommons.org/licenses/by-sa/4.0/
• Description: This Creative Commons license is very similar to the regular Attribution license, but requires the release of all derivative works under this same license.

Secondary language

• Language: English
• Title: Performance of Slovenian public libraries : the development and application of an original methodology

Abstract

Purpose: In this paper, we develop and apply an original methodology for identifying leading Slovenian public libraries and outlining the specific factors that distinguish these libraries from less successful ones in terms of the results achieved. Methodology/approach: Secondary data from the BibSiSt system for the year 2023 were used. The methodology is based on an original multidimensional analytical framework that encompasses the reach, intensity of collection use, and the level of social engagement of public libraries. In the continuation of the research, following the classification of the libraries, we identified the key distinguishing organisational factors between the leading group and the other libraries. We applied the decision tree method, which allowed us to appropriately rank these factors by importance. Results: The success of public libraries is closely related to soft factors which shape the user experience. The most important factors in the transition from followers to leaders are the number of library events held and the education and training provided to the users. The adequacy of the library’s collection is also important as a factor at the crossroads between traditional and soft factors. Less pronounced distinguishing factors encompass the array of available user equipment and the number of posts by a library on social networks. This suggests that the equipment of the library in itself does not ensure the leading status, but rather that content and program orientation are more important. Research limitation: The analysis was based on a relatively small library population of 60 units, which is a Slovenian peculiarity, which was methodologically appropriately taken into account. Originality/practical implications: The results based on the original methodology are directly useful for researchers, libraries and policymakers, as they enable the identification of the state and further systematic improvement of the latter through a set of the most important organisational factors for achieving the leading status.

• Keywords: public libraries, Slovenia, results, factors, leading status, performance, performance measurement