The impact of object-centric process mining on business efficiency : a case study approach

Pintarič, Neža (author), Morelli, Frank (author), Elkanawati, Amira (author), Manfreda, Anton (author), Radziszewski, Przemyslaw (author)

Although traditional process mining techniques have enabled substantial enhancements in process transparency and optimization, they frequently prove inadequate for capturing the intricacies of actual business processes, which are characterized by multiple interacting entities. OCPM addresses this limitation by allowing a more nuanced and multi-dimensional analysis of processes. By integrating both traditional and object-centric approaches, the study provides a comparative analysis of the performance and utility of each method, highlighting the specific benefits of OCPM in improving process transparency and operational efficiency. The findings reveal that OCPM offers a more comprehensive understanding of complex business operations, which is crucial for enhancing decision-making and achieving better performance outcomes. Additionally, the study outlines the challenges and opportunities of implementing OCPM in real-world settings, emphasizing its practical implications for business process optimization.

• Language: English
• Keywords: management, business process, optimization, object-centric process mining (OCPM), process mining, business process optimization, business efficiency, celonis, business process management, data modelling
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: EF - School of Economics and Business
• Publication status: Published
• Publication version: Version of Record
• Year: 2024
• Number of pages: 10 str.
• Numbering: Nr. 20
• PID: 20.500.12556/RUL-180000
• UDC: 658
• ISSN on article: 2296-4592
• DOI: 10.26034/lu.akwi.2024.6228
• COBISS.SI-ID: 221988355

Copyright

Na spletni strani založnika navedeno, da članki izhajajo pod licenco CC BY 4.0.

• Publication date in RUL: 27.02.2026

Record is a part of a journal

• Title: Anwendungen und Konzepte der Wirtschaftsinformatik
• Shortened title: Anwend. Konzepte Wirtsch.inform.
• Publisher: Institut für Wirtschaftsinformatik, Hochschule Luzern - Wirtschaft
• ISSN: 2296-4592
• COBISS.SI-ID: 142131203

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

• Language: Slovenian
• Keywords: management, poslovni proces, optimizacija