Employees in administrative units are increasingly encountering international cooperation and foreign residents in their work, which is why knowledge of foreign languages and the development of diverse language skills, including in the context of the use of the Slovenian language, are becoming increasingly important for the effective and high-quality performance of tasks.
The theoretical part presents legal acts and important provisions governing the requirements for knowledge of Slovenian and the languages of national communities in the employment in administrative units. The work then focuses on the factors that influence the need for language knowledge among employees in administrative units and on the content areas or work tasks where the need for language knowledge is most pronounced. The research part analyses the responses of administrative unit employees regarding the verification of language requirements upon recruitment and the need for language knowledge in performing their work. The survey showed the actual situation in practice and identified cases in which, according to administrative unit employees, problems arise due to a lack of language knowledge.
We found that knowledge of Slovenian is clearly and more strictly regulated when hiring at administrative units, while the determination of foreign language requirements is left to the discretion of the individual job position. The survey results show that language proficiency is rarely tested when hiring at administrative units, and employees mostly point out only the problems and the need for additional language knowledge on the part of clients in the process.
The thesis highlights the problems and measures being implemented to solve language issues in Slovenia and its administrative units, and raises further questions about possible measures and research in this area.
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