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Vloga medicinske sestre pri učinkoviti komunikaciji s starejšimi osebami za pravilno uporabo zdravil : diplomsko delo
ID Finc, Loredana (Author), ID Ovijač, Darja (Mentor) More about this mentor... This link opens in a new window, ID Pajnič, Manca (Reviewer)

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Abstract
Uvod: Komunikacija med medicinsko sestro in pacientom je ključni element kakovostne zdravstvene nege in temelj uspešne, varne ter učinkovite obravnave pacientov. S staranjem prebivalstva naraščata število nenalezljivih bolezni in potreba po doslednem izvajanju terapije, zat postaja terapevtska komunikacija eden najpomembnejših dejavnikov pri zagotavljanju varne in učinkovite zdravstvene oskrbe. Namen: Namen diplomskega dela je opredeliti in preučiti pomen ter izzive terapevtske komunikacije med medicinskimi sestrami in starejšimi pacienti v povezavi z jemanjem zdravil. Cilj je ugotoviti, kako učinkovita komunikacija vpliva na dosledno jemanje zdravil, prepoznati najpogostejše ovire v procesu komunikacije in preučiti načine in strategije za varno shranjevanje zdravil v domačem okolju. Metode: V diplomskem delu smo uporabili deskriptivno metodo s sistematičnim pregledom literature v časovnem obdobju od leta 2015 do 2025. Literaturo smo pridobili iz podatkovnih baz PubMed/MEDLINE, ScienceDirect in ResearchGate s pomočjo ključnih besed ter z uporabo Boolovih operatorjev ''AND'' in ''OR''. Pri iskanju so bili upoštevani vključitveni in izključitveni kriteriji, osredotočeni na kakovostno in vsebinsko ustrezno literaturo v slovenskem in angleškem jeziku. V končno analizo je bilo vključenih 17 virov. Rezultati: Ugotovitve kažejo, da učinkovita komunikacija medicinskih sester pomembno vpliva na dosledno jemanje zdravil pri starejših pacientih, saj omogoča boljše razumevanje terapevtskih navodil, večjo motivacijo za sodelovanje in zagotavlja večjo varnost v procesu zdravljenja. Med ključne ovire sodijo kognitivne in senzorične omejitve starejših, časovna stiska medicinskih sester ter neustrezno komunikacijsko okolje. Medicinske sestre s prilagojenim pristopom, uporabo jasnega jezika, vizualnih pripomočkov, tehnik povratnega preverjanja razumevanja in vključevanjem svojcev pomembno prispevajo k adherenci in varni uporabi zdravil. Razprava in zaključek: Komunikacija v zdravstveni negi poleg prenosa zdravstvenih informacij predstavlja proces grajenja zaupanja in partnerskega odnosa med medicinsko sestro in pacientom. Terapevtska komunikacija zahteva strokovno znanje, čustveno inteligenco in sposobnost prilagajanja posameznikovim potrebam, kar omogoča večjo učinkovitost in zadovoljstvo pacientov. Učinkovita in empatična komunikacija je ključna za varno in kakovostno izvajanje zdravstvene nege. Medicinske sestre imajo ključno vlogo pri izobraževanju, spremljanju in spodbujanju pacientov k pravilnemu shranjevanju in jemanju zdravil, s čimer se zmanjšuje možnost napak ter izboljšujejo zdravstveni izidi in kakovost življenja starejših oseb.

Language:Slovenian
Keywords:diplomska dela, zdravstvena nega, komunikacija v zdravstveni negi, terapevtska komunikacija, medicinske sestre, starejši pacienti, ovire v komunikaciji, varna uporaba zdravil
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:ZF - Faculty of Health Sciences
Place of publishing:Ljubljana
Publisher:[L. Finc]
Year:2025
Number of pages:24 str.
PID:20.500.12556/RUL-178070 This link opens in a new window
UDC:616-083
COBISS.SI-ID:265133827 This link opens in a new window
Publication date in RUL:17.01.2026
Views:94
Downloads:25
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Secondary language

Language:English
Title:The nurse's role in effective communication with older adults for proper use of medication : diploma work
Abstract:
Introduction: Communication between nurses and patients is a key element of high-quality nursing care and forms the foundation for successful, safe, and effective treatment of older patients. With an aging population, both the number of chronic diseases and the need for consistent therapy adherence are increasing, making therapeutic communication one of the most important factors in ensuring safe and effective healthcare. Purpose: The aim of this thesis is to define and analyze the importance and challenges of therapeutic communication between nurses and older adults in relation to medication use. The objectives are to determine how effective communication influences medication adherence, identify the most common communication barriers, and explore methods and strategies for safe medication storage in home-care enviroments. Methods: A descriptive method with a systematic literature review was used, covering the period from 2015 to 2025. The literature was obtained from the PubMed/MEDLINE, ScienceDirect and ResearchGate databases using relevant keywords and Boolean operators ''AND'' and ''OR''. Inclusion and exclusion criteria focused on high-quality and relevant literature in Slovenian and English. A total of 17 sources were included in the final analysis. Results: Findings show that effective nursing communication has a significant impact on medication adherence among older adults by improving understanding of therapeutic instructions, enhancing motivation for cooperation, and ensuring greater treatment safety. The main barriers include cognitive and sensory limitations among older adults, nurses' time constraints, and inadequate communication environments. Through an adapted approach, use of clear language, visual aids, teach-back techniques, and family involvement, nurses play an important role in promoting adherence and safe medication use. Discussion and conclusion: Communication in nursing care extends beyond the simple exchange of medical information − it is a process of building trust and partnership between nurses and the patients. Therapeutic communication requires professional competence, emotional intelligence, and the ability to adapt to individual needs, which enhances both care quality and patient satisfaction. Effective and empathetic communication is essential for safe, holistic and high-quality nursing care. Nurse play a vital role in educating, monitoring, and supporting patients in the corect storage and use of medications, therby reducing errors and improving treatment outcomes as wll as the overall quality of life for older adults.

Keywords:diploma theses, nursing care, communication in nursing, therapeutic communication, nurses, older adults, barriers to communication, safe medication use

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