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Moč algoritmov pri platformnem delu: primer podjetja Wolt v Sloveniji : magistrsko delo
ID Šoltes, Jan (Author), ID Ignjatović, Miroljub (Mentor) More about this mentor... This link opens in a new window, ID Šiša, Anamarija (Comentor)

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Abstract
V digitalni družbi poteka vedno več naših vsakodnevnih interakcij preko različnih digitalnih platform. V sferi dela so to digitalne platforme dela. Te platforme organizirajo delo z uporabo digitalne tehnologije, ki jo poganjajo algoritmi. To vpliva na komunikacijske prakse v sferi dela in na tradicionalne prakse upravljanja s človeškimi viri. Povečuje tudi tveganja za prekarizacijo trga dela. Tveganja za prekarnost izhajajo iz naslednjih značilnosti poslovnih modelov platform dela: ekstremna fleksibilnost in optimizacija delovnega procesa; stalno in intenzivno spremljanje in nadzor platformnih delavcev; digitalna komunikacija in avtomatizirano spremljanje in odločanje o položaju platformnih delavcev; razpršenost in omejene možnosti povezovanja platformnih delavcev za izboljšanje delovnih pogojev. Za komunikacijske prakse in informacijske tokove v digitalnih platformah dela so značilni: informacijska nesimetrija, netransparentnost ter stalen in intenziven nadzor dela in obnašanja platformnih delavcev s pomočjo algoritma. Poleg tega so algoritmi oblikovani tako, da ne omogočajo medsebojne interne komunikacije med samimi platformnimi delavci. Iz tujine so poznane prakse, ki potrjujejo, da so družbena omrežja lahko ustrezna komunikacijska orodja za povezovanje platformnih delavcev v skupnosti, z namenom izmenjave izkušenj, znanj in skupnih strategij za izboljšanje delovnih pogojev.

Language:Slovenian
Keywords:algoritem, platforma, delo, komunikacija, prekarnost
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FDV - Faculty of Social Sciences
Place of publishing:Ljubljana
Publisher:J. Šoltes
Year:2025
Number of pages:1 spletni vir (1 datoteka PDF (99 str.))
PID:20.500.12556/RUL-174306 This link opens in a new window
UDC:331.1:004(043.2)
COBISS.SI-ID:254208003 This link opens in a new window
Publication date in RUL:01.10.2025
Views:410
Downloads:112
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Secondary language

Language:English
Title:The power of algorithms in platform wok: the case of Wolt in Slovenia
Abstract:
In a digital society, more and more of our daily interactions take place through various digital platforms. In the sphere of work, these are digital work platforms. These platforms organize work using digital technology driven by algorithms. This affects communication practices in the sphere of work and traditional human resource management practices. It also increases the risks of precariousness in the labor market. Risks of precariousness arise from the following characteristics of platform work business models: extreme flexibility and optimization of the work process; constant and intensive monitoring and supervision of platform workers; digital communication and automated monitoring and decision-making on the situation of platform workers; dispersion and limited possibilities for connecting platform workers to improve working conditions. Communication practices in digital work platforms are characterized by: information asymmetry, non-transparency, and constant and intensive monitoring of the work and behavior of platform workers using algorithms. Furthermore, the algorithms are designed in such a way that they do not allow for internal communication between platform workers themselves. There are known practices from abroad that confirm that social networks can be appropriate communication tools for connecting platform workers in the community, with the aim of exchanging experiences, knowledge and joint strategies for improving working conditions.

Keywords:algorithm, platform, work, communication, precarity

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