There is no uniform methodology for measuring efficiency in public administration. Administrative units have applied various quality management models over the years, but in the past decade, most have adopted the Common Assessment Framework (CAF). Some administrative units still do not use the CAF, and therefore the study examined whether self-assessment to the CAF model has an impact on their efficiency.
The purpose of the diploma thesis is to analyse the efficiency of administrative units using data from the period 2019-2023 and CAF model reports 2017-2023. The theoretical part employs the descriptive method to present data from both primary and secondary sources. In the research, the data are analysed through correlation between variables such as: the area of administrative units, the total number of employees in administrative units, the number of inhabitants, the number of other tasks resloved in the field of minor offences, the number of other administrative tasks resolved and the number of resolved administrative cases. The Mann-Whitney U test and Spearman's correlation coefficient were applied to test the hypotheses.
The results show that administrative units in the Western Cohesion Region are, on average, more efficient. However, the analysis of the efficiency in relation to CAF recognition did not demonstrate that recognition automatically implies higher efficiency. The Spearman's coefficient inticated that there is no correlation between the efficiency of administartive units and CAF recognition.
The diploma thesis contributes to the development of an appropriate, uniform methodology for measuring efficiency in public administration. At the same time, it provides up-to-date data on the efficiency of administative units in the recent period, which may serve as a basis for the introduction of a standardised efficiency measurement system in cooperation with the competent authorities.
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