Vloga socialnega dela v meddisciplinarnem sodelovanju na področju nasilja v družini na centru za socialno delo : diplomsko delo

Sandić, Andreja (author), Urek, Mojca (mentor), Jurček, Anže (comentor)

V diplomski nalogi sem raziskovala vlogo socialnih delavk v multidisciplinarnih timih (MDT) pri obravnavi nasilja v družini. Zanimalo me je, kako socialne delavke doživljajo svojo vlogo v timu, kako poteka njihovo sodelovanje z drugimi institucijami ter kakšne izzive in priložnosti prepoznavajo pri tem. Posebej sem se osredotočila na to, kako socialne delavke ocenjujejo potek timskega dela, kateri dejavniki po njihovem mnenju podpirajo sodelovanje in kateri ga zavirajo ter kakšno vlogo imajo pri tem uporabniki – žrtve nasilja. V okviru raziskave sem izvedla intervjuje s socialnimi delavkami, ki so vključene v MDT na področju nasilja. Zanimalo me je, kako poteka izvedba MDT, katere institucije se vanje najpogosteje vključujejo, kako doživljajo vključenost uporabnikov v sam proces in kako doživljajo sodelovanje s predstavniki drugih strok. Poseben poudarek sem namenila tudi pridobivanju in razvoju kompetenc socialnih delavk, saj obravnava nasilja na multidisciplinarnem timu zahteva nabor organizacijskih, komunikacijskih in vodstvenih sposobnosti. Zanimalo me je tudi, kako se socialne delavke soočajo z morebitnimi pomanjkljivostmi v sistemu. V teoretičnem uvodu sem zajela značilnosti nasilja v družini ter vloge socialnega dela in meddisciplinarnega sodelovanja na tem področju. Opravila sem osem intervjujev s socialnimi delavkami, ki delujejo na področju nasilja v družini in s pomočjo kvalitativne analize prišla do rezultatov, ki kažejo, da imajo socialne delavke v MDT vodilno in povezovalno vlogo. Njihove naloge vključujejo organizacijo, vodenje in koordinacijo tima, hkrati pa skrbijo tudi za načrtovanje pomoči žrtvam nasilja. Kljub temu da v MDT pogosto sodelujejo različni strokovnjaki (npr. predstavniki policije, šol, nevladnih organizacij), pa je zaznati premalo prisotnosti zdravstvene stroke. Raziskava je pokazala, da je uspešnost MDT močno povezana z medsebojnim zaupanjem med člani tima, jasnimi vlogami in dobro komunikacijo. Socialne delavke so poudarile potrebo po več izobraževanjih, institucionalni podpori ter razvoju smernic, ki bi olajšale soustvarjalni proces pri pomoči žrtvam nasilja. MDT so zanje pomemben prostor strokovnega sodelovanja, izmenjave znanj in tudi osebnega učenja in rasti.

• Language: Slovenian
• Keywords: timsko delo, socialna delavka, sodelovanje z institucijami, intervju, žrtve nasilja v družini, kompetence
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FSD - Faculty of Social Work
• Place of publishing: Ljubljana
• Publisher: [A. Sandić]
• Year: 2025
• Number of pages: [92] str.
• PID: 20.500.12556/RUL-172190
• UDC: 364.63-055.5/.7
• COBISS.SI-ID: 257011203
• Publication date in RUL: 06.09.2025

Secondary language

• Language: English
• Title: The Role of Social Work in Interdisciplinary Collaboration in the Field of Domestic Violence at the Social Work Centre

Abstract

In my bachelor's thesis, I explored the role of social workers in multidisciplinary teams (MDTs) dealing with domestic violence cases. I was interested in how social workers perceive their role within the team, how they collaborate with other institutions, and what challenges and opportunities they identify in this process. I focused particularly on how social workers evaluate the functioning of teamwork, which factors they believe support or hinder collaboration, and the role of users – victims of violence – within the team. As part of the research, I conducted interviews with social workers involved in MDTs working in the field of domestic violence. I examined how MDTs are implemented in practice, which institutions are most frequently involved, how users are included in the process, and how social workers perceive cooperation with professionals from other disciplines. I paid special attention to the acquisition and development of social workers’ competencies, since working on MDTs requires a range of organizational, communication, and leadership skills, and I explored how social workers deal with systemic shortcomings. In the theoretical part, I presented the characteristics of domestic violence and the role of social work and interdisciplinary cooperation in this field. I conducted eight interviews with social workers who work in the field of domestic violence, and through qualitative analysis I found that social workers hold a leading and coordinating role in MDTs. Their tasks include organizing, leading, and coordinating the team, as well as planning assistance for victims of violence. Although MDTs often involve various professionals (e.g., representatives of the police, schools, and NGOs), the healthcare sector was found to be underrepresented. The research showed that the success of MDTs is strongly linked to mutual trust among team members, clearly defined roles, and effective communication. Social workers emphasized the need for more training, institutional support, and the development of guidelines to facilitate the co-creative process of supporting victims of violence. For them, MDTs are an important space for professional collaboration, knowledge exchange, and also personal learning and growth.

• Keywords: teamwork, social worker, collaboration with institutions, interview, victims of domestic violence, competencies