This master's thesis explores the characteristics of smartphone use and cyberbullying among adolescents. The theoretical part begins by presenting the advantages of smartphones and social media, followed by a focus on their negative effects — particularly the physical, psychological, and social consequences of excessive use. Special attention is given to behavioral addictions and the overuse of screen-based technologies. The thesis further examines the impact of social media on adolescents’ mental health and the prevalence, forms, and consequences of cyberbullying. It emphasizes the role of social work in addressing excessive smartphone use and online violence, and highlights two major organizations active in this field in Slovenia — Logout Center and Šteker Center. The empirical part presents a qualitative study involving nine adolescents participating in the Community Program for Youth CONA Cent’r. The findings show that most participants use their phones excessively, which negatively affects their psychological and physical well-being, as well as their relationships. The adolescents often report feelings of fatigue, loneliness, and sadness, particularly in connection with cyberbullying, which all participants have already experienced. The results indicate that cyberbullying is a common and widespread phenomenon among young people, often normalized and not perceived as problematic. The study reveals varying levels of awareness about online safety, along with frequent risky behaviors and inappropriate communication. Based on the findings, the thesis proposes the following measures: mandatory preventive workshops in schools on digital risks, greater parental involvement in educational content, regular additional training for professionals, and more alternative activities for youth in youth centers. Social media platforms should develop more effective mechanisms for identifying and promptly removing violent content, and provide users with easier access to support and reporting options. The thesis underscores the need for systemic changes that ensure greater accountability of digital service providers and enhanced protection of children and adolescents in the online environment.
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