In my thesis, I explored the experience of psychosocial risks among healthcare workers at the Ormož Health Centre. I was interested in identifying which psychosocial risks employees face in the workplace and how frequently they occur, what consequences these risks have, what support programmes they are aware of, and how they cope with psychosocial risks. I also examined whether the experience and management of these risks are influenced by the length of service, level of education, or job position.
The research was quantitative and descriptive, encompassing the entire population.
I found that employees experience psychosocial risks at the workplace several times a week, most commonly high time pressure. Among the consequences, they most often reported stress, fatigue, distrust, and a sense of being overwhelmed. The study showed no correlation between the experience of psychosocial risks and length of working years, educational level, or job position. Most employees are not familiar with available support programmes. They find coping with psychosocial risks neither particularly difficult nor easy, and they mostly rely on hobbies and sports as coping mechanisms. Looking ahead, they expect to experience primarily stress and encounter impatient or intolerant users.
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