This diploma thesis explores the design and implementation of a hybrid video conference event on the Zoom platform, with a focus on ensuring accessibility for individuals with various disabilities. The rapid shift to online events, spurred by digital transformation and the COVID-19 pandemic, has highlighted the need for inclusive design in virtual settings. However, many digital platforms lack adequate accessibility features, which limits the participation and engagement of people with disabilities. This thesis addresses the challenge of organizing hybrid events that cater to the needs of individuals with visual, auditory, mobility, and cognitive impairments.
The theoretical part of the thesis examines different types of disabilities and reviews existing technological solutions that facilitate digital accessibility. Special attention is given to accessibility features on the Zoom platform, one of the most widely used tools for online events. These features include screen reader support, live transcription, closed captions, and integration with sign language interpreters.
The practical part details the planning, preparation, execution, and evaluation of an accessible hybrid conference. The study employs a literature review and an analysis of Zoom's accessibility features to assess their impact on inclusive event organization. Based on the findings, practical guidelines are presented to assist future organizers in creating more inclusive hybrid events.
The results of this thesis show that a well – planned approach and utilization of technology can significantly enhance event accessibility for people with disabilities. Key conclusions emphasize the importance of raising awareness about accessible event planning and the ongoing improvement of digital platforms to support a wider range of accessibility needs.
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