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Analiza zadovoljstva porabnikov s servisnimi storitvami : diplomsko delo
ID Šketa, Matjaž (Author), ID Mihelič, Katarina Katja (Mentor) More about this mentor... This link opens in a new window

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/u_diplome/sketa4729.pdf This link opens in a new window

Language:Slovenian
Keywords:storitve, produkcija, trženje, poslovno komuniciranje, potrošnik, zadovoljstvo, lojalnost, raziskave, analiza
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:EF - School of Economics and Business
Place of publishing:Ljubljana
Publisher:[M. Šketa]
Year:2012
Number of pages:II, 40, 7 str.
PID:20.500.12556/RUL-16753 This link opens in a new window
UDC:339.138
COBISS.SI-ID:21343462 This link opens in a new window
Publication date in RUL:11.07.2014
Views:1349
Downloads:206
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Language:Unknown
Keywords:services, production, marketing, business communication, consumer, satisfaction, loyalty, research, analysis

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