Izvajanje storitve pomoč družini za dom v okviru mobilne službe za zgodnjo podporo družinam s številnimi izzivi : magistrsko delo

Lužar, Tamara (author), Mešl, Nina (mentor), Kodele, Tadeja (comentor)

Mobilna služba za zgodnjo podporo družinam na domu je nova oblika pomoči družinam, ki so se znašle v številnih problemskih okoliščinah in potrebujejo njim prilagojene oblike pomoči in podpore. Mobilna služba se je s podporo Fakultete za socialno delo, UL, oblikovala v letu 2022 in se izvaja v sklopu socialnovarstvene storitve pomoč družini za dom na večini enot Centra za socialno delo Gorenjska, medtem ko je na eni izmed enot mobilna služba oblikovana kot preventivna oblika pomoči družinam s številnimi izzivi znotraj socialne preventive. Vzpostavljena je bila z namenom, da se pomoč in podpora družinam na centru za socialno delo postavita v ospredje. Temeljni cilj vključitve družine v mobilno službo je zagotoviti in soustvariti aktivno in načrtno pomoč, da bo družina lahko okrepila svoje kompetence, pridobila moč, se lažje soočala s problemskimi situacijami ter tako postala kompetentna za reševanje stisk in težav. Mobilna služba je zasnovana na način, da se ravna glede na potrebe na terenu in se odziva na stiske družin »tukaj in zdaj«. Namen magistrskega dela je bil raziskati, kako se mobilna služba razlikuje od storitve pomoč družini za dom, kako se družine vključujejo v mobilno službo, kakšen je njen doprinos za vključene družine in s kakšnimi izzivi se soočajo strokovne delavke pri delu v mobilni službi. Izvedla sem kvalitativno raziskavo med strokovnimi delavkami, ki so zaposlene na vseh enotah Centra za socialno delo Gorenjska in izvajajo storitev pomoč družini za dom ter novo obliko pomoči, imenovano mobilna služba. Raziskava je pokazala, da mobilna služba v ospredje postavlja redno in kontinuirano delo z družino na njenem domu. To strokovni delavki daje boljši vpogled v vsakdanje življenje družine in medsebojne interakcije družinskih članov ter obenem prepozna številne vire, ki družini prinesejo nove priložnosti in možnosti, da razvije nove vzorce ravnanja in soočanja s težavami. Družina pomoč, ki temelji na njihovih potrebah in željah, prične prejemati takoj, ko jo potrebuje in dokler jo potrebuje.

• Language: Slovenian
• Keywords: mobilna služba za zgodnjo podporo družinam na domu, pomoč družini za dom, družine s številnimi izzivi, socialno delo z družino, center za socialno delo
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: FSD - Faculty of Social Work
• Place of publishing: Ljubljana
• Publisher: [T. Lužar]
• Year: 2024
• Number of pages: 143 str.
• PID: 20.500.12556/RUL-166472
• UDC: 364.4-055.5/.7
• COBISS.SI-ID: 241098243
• Publication date in RUL: 14.01.2025

Secondary language

• Language: English
• Title: Implementation of the family assistance for home service within the mobile service of early support for families facing multiple challenges

Abstract

The mobile service for early family support at home represents a new approach to help families facing various challenging circumstances, requiring customized forms of help and support. Initiated in 2022 with the support of the Faculty of Social Work at the University of Ljubljana, the mobile service operates within the framework of family assistance for home support services at most units of the Gorenjska Social Work Center. In one of the units, the mobile service is structured as a preventive form of support for families facing multiple challenges within the scope of social prevention. The primary objective of the mobile service is to prioritize help and support for families at the social work center. The core goal of family involvement in this service is to ensure and co-create active and planned help and support, empowering families to strengthen their competencies, build resilience, and better cope with challenging situations, and ultimately become capable of addressing their own difficulties and challenges. The mobile service is designed to be flexible and responsive to the immediate needs of families, offering support "here and now". The aim of the master’s thesis was to explore the distinctions between the mobile service and the family assistance service for home, to explore how families are included in the mobile service, its benefits for the participating families, and the challenges faced by professionals working in the mobile service. I conducted a qualitative study among professionals employed at all units of the Gorenjska Social Work Center, who provide both the family assistance service for home and the new form of support known as the mobile service. The findings revealed that the mobile service prioritizes regular and continuous work with families in their homes. This approach gives professionals better insight into the daily lives and interactions of family members, it enables them to identify numerous resources that can offer families new opportunities and possibilities for addressing their difficulties and for developing alternative coping strategies. Families receive support based on their specific needs and preferences as soon as, and for as long as, it is required.

• Keywords: mobile service for early family support at home, family assistance for home, families facing multiple challenges, social work with families, social work center