Hybrid MCDM-FMEA model for process optimization : a case study in furniture manufacturing

Klarić, Kristina (author), Perić, Ivana (author), Vukman, Karla (author), Papić, Fran (author), Klarić, Miljenko (author), Grošelj, Petra (author)

The furniture-manufacturing industry is pressured to improve quality, productivity, and profitability, particularly within increasingly volatile market conditions. This study is focused on the development of methods for optimizing production processes in a furniture-manufacturing company through the application of an integrated risk management framework. By integrating Failure Mode and Effects Analysis (FMEA) with advanced multi-criteria decision-making (MCDM) techniques, specifically fuzzy AHP, fuzzy TOPSIS, and fuzzy WINGS, a hybrid model is developed to identify, prioritize, and address critical failure points while accounting for complex interdependencies. Significant failure modes, such as order inaccuracies and delivery delays, are revealed as key findings and are found to notably affect productivity and customer satisfaction. The proposed model’s ability to capture cascading effects and a nuanced prioritization enables a more precise risk assessment, thereby supporting resilience and process efficiency in the furniture-manufacturing sector. This approach is shown to not only optimize production but also provide a foundation for applying such hybrid models in other industries to manage sector-specific interdependencies effectively.

• Language: English
• Keywords: furniture manufacturing, FMEA, hybrid MCDM model, AHP, TOPSIS, WINGS, fuzzy sets, risk management, process optimization
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: BF - Biotechnical Faculty
• Publication status: Published
• Publication version: Version of Record
• Year: 2025
• Number of pages: 21 str.
• Numbering: Vol. 13, iss. 1, art. 14
• PID: 20.500.12556/RUL-166263
• UDC: 684.4:519.86
• ISSN on article: 2079-8954
• DOI: 10.3390/systems13010014
• COBISS.SI-ID: 220662787
• Publication date in RUL: 30.12.2024

KLARIĆ, Kristina, PERIĆ, Ivana, VUKMAN, Karla, PAPIĆ, Fran, KLARIĆ, Miljenko and GROŠELJ, Petra, 2025, Hybrid MCDM-FMEA model for process optimization : a case study in furniture manufacturing. Systems [online]. 2025. Vol. 13, no. 1,  14. [Accessed 13 March 2025]. DOI 10.3390/systems13010014. Retrieved from: https://repozitorij.uni-lj.si/IzpisGradiva.php?lang=eng&id=166263

Record is a part of a journal

• Title: Systems
• Shortened title: Systems
• Publisher: MDPI AG
• ISSN: 2079-8954
• COBISS.SI-ID: 523410713

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

• Language: Slovenian
• Keywords: proizvodnja pohištva, analiza možnih napak in njihovih posledic (FMEA), hibridni večkriterijski model, analitični hierarhični proces (AHP), TOPSIS, WINGS, mehke množice, obvladovanje tveganja, optimizacija procesa