Evaluation of information visualization in digital intelligence product

Ulcej, Dejan (author), Podlesek, Anja (author)

Digital technology has impacted how strategic intelligence products are designed and distributed to political security decisionmakers. Information visualization helps improve the processing of intelligence information. This experimental study investigated whether a prototype digital intelligence report that uses visuals is processed more efficiently and results in a better user experience than a printed intelligence product that contains primarily text. A sample of 72 participants working as decisionmakers in a private company was divided into two equal groups. One group received the digital version of the report, and the other received the printed version. The time it took to read the report, the time it took to answer questions about its content, the accuracy of the answers, the need for additional information to make a decision, and the ratings of cognitive load and emotions experienced while reading the report and making a decision were recorded. In addition, the participants’ visuospatial abilities and visual and verbal learning preferences were also measured. The results of the MANCOVA showed that the digital intelligence report was processed faster and more efficiently, resulting in a better user experience than the printed report. Implications for creating intelligence reports are discussed, and recommendations for the creation process are given.

• Language: English
• Keywords: intelligence analysis, international security, national security, psychology, digital technology, cognitive processes
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FF - Faculty of Arts
• Publication status: Published
• Publication version: Version of Record
• Year: 2024
• Number of pages: Str. 89-112
• Numbering: Vol. 17, no. 4, art. 6
• PID: 20.500.12556/RUL-165619
• UDC: 159.95:004:355.40
• ISSN on article: 1944-0472
• DOI: 10.5038/1944-0472.17.4.2264
• COBISS.SI-ID: 218381571
• Publication date in RUL: 10.12.2024

Record is a part of a journal

• Title: Journal of strategic security
• Publisher: Henley-Putnam University Press, Henley-Putnam University Press, University of South Florida
• ISSN: 1944-0472
• COBISS.SI-ID: 520346393

Licences

• License: CC BY-NC 4.0, Creative Commons Attribution-NonCommercial 4.0 International
• Link: http://creativecommons.org/licenses/by-nc/4.0/
• Description: A creative commons license that bans commercial use, but the users don’t have to license their derivative works on the same terms.

Secondary language

• Language: Slovenian
• Keywords: obveščevalna dejavnost, mednarodna varnost, psihologija, digitalna tehnologija, spoznavni procesi

Projects

• Funder: ARIS - Slovenian Research and Innovation Agency
• Project number: P5-0110
• Name: Psihološki in nevroznanstveni vidiki kognicije