In my master's thesis, I focus on the resilience of nurses and the factors that influence it. I conceptualize resilience in nursing as a key quality that enables nurses to adapt to difficult patients and demanding situations, which are common in healthcare. The pressures on hospitals are increasing, placing a greater burden on nurses. Successfully coping with the challenges of working in critical-patient care and in a hectic workplace, is essential for nurses. Good psychological stability and a positive mindset are crucial in these uncertain times. Special care must be given to novice nurses as they need additional support from their more experienced colleagues. Neglecting this support can lead to higher resignation rates and consequently staffing shortages.
In the theoretical part, we defined the concepts of the demanding nature of the nursing profession, professional competencies of nurses, workplace stress for nurses and resilience. We focused in particular on defining resilience in nurses and identifying the factors that build or promote it. A special chapter is devoted to supervision, its development, types, goals and functions. We have described supervision as a factor that helps build nurses resilience
The purpose of this research is to examine the resilience of nurses, and explore the factors that influence it. Nurses with well-developed resilience are more confident in their work and can adapt more easily to stressful situations. We set eight research questions. The study involved 125 nurses and nursing technicians employed in three different Slovenian hospitals in the Central Gorenjska and Dolenjska regions. The questionnaire was completed by 123 participants.
The research aimed to determine the extent to which nurses perceive their profession as stressful, the stressors they encounter, how they rate their job satisfaction, opportunities for professional education, career advancement, and how the education and the institution's climate are related to the well – being of nurses and how the assessment of job stress varies by age and experience.
We wanted to know how different stress-inducing circumstances relate to nurses' thoughts of leaving their current job or profession. The research aimed to determine the level of resilience among nurses and their self-assessment of resilience. We also investigated the relationship between job satisfaction, opportunities for professional education, career advancement, education level, the institution's climate, and nurses' self-assessment of resilience. The study examined the relationship between these factors, age, and experience.
Furthermore we identified which factors at the individual, institutional, and societal levels, according to nurses, help build overall resilience and which factors are most effective in building their own resilience.
The research revealed that most nurses find their job quite stressful, with staff shortages being the top stressor. We found out that nurses' well-being is significantly positively related to job satisfaction, opportunities for professional education, career advancement, education level, and the institution's climate and that assessment of job stress varies by age and experience. The research showed that patient death, overload, and unacceptable patient behavior towards staff are the most common stressors.
We found that nearly half of the nurses believe that resilience in healthcare workers is somewhat developed. More than half of the nurses consider themselves resilient. The survey data indicated that the general assessment of resilience among nurses is not significantly related to job satisfaction, opportunities for professional education, career advancement, education level, and the department's climate. Similarly, self-assessment of resilience is not significantly related to these factors. The research showed that most nurses believe resilience varies by age and experience, with experience being the most significant factor in building resilience. Emotional intelligence and a supportive department climate contribute most to building resilience, according to nurses. Most nurses believe that more training and seminars on good interpersonal relationships at work, conflict resolution, and emotional intelligence, as well as more education and seminars in their field, would be beneficial for building resilience.
Based on these findings, we can summarize that personal job satisfaction and good workplace relationships are most important for nurses, and that staff shortages are the most stressful and pressing issue in healthcare.
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