Due to changes in the strategy of the observed company, which is mainly a consequence of changes in the business environment and a distinct project-oriented organisation, the company decided to update its IT business support. Because this also required changing/adopting the business process, we conducted a detailed analysis of business processes using research methods and the Business Process Modelling and Notation (BPMN) technique, and determined criteria for selecting the optimum ERP system and the conditions for its successful implementation. With an exact study of business processes models, %as-is and to-be% we prepared a set of suggestions for improving processes that would enable shorter implementation times, higher quality of work and an up-to-date production feedback information. Based on these models, responsibility of employees was set. Finally, with new processes, we also ensured more successful implementation and a wider coverage of business processes with the selected ERP system, and with that improved competitiveness by reducing costs and shortening overall production times was reached.
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