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Stakeholder analysis as tool for organisational learning in social services : does internal social capital play a role?
ID
Rupčić, Nataša
(
Author
),
ID
Babšek, Matej
(
Author
)
PDF - Presentation file. The content of the document unavailable until 26.03.2025.
MD5: B66C749CC1E356853ADD680AFAF29CAC
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https://www.inderscience.com/info/inarticle.php?artid=137574
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Abstract
This paper addresses the importance of stakeholder analysis as a tool for organisational learning in public organisations, with an emphasis on internal social capital as a facilitator of organisational change. In a case study of a Slovenian social service, the aim of the research was to determine if and to what extent social services conduct stakeholder analysis and use it in their organisational learning and what role internal social capital plays in this process. The results show that despite the fact that stakeholder analysis, organisational learning and internal social capital are present and well developed in the organisation, no significant relationship was found between these variables. The qualitative analysis revealed that the reason lies in the role and relationship with the ministry, on which the SWC's decision-making is heavily dependent. In this way, the paper identifies an important external impediment to organisational learning and change in a public organisation.
Language:
English
Keywords:
stakeholder analysis
,
social capital
,
organisational learning
,
public sector
,
social services
,
Slovenia
Work type:
Article
Typology:
1.01 - Original Scientific Article
Organization:
FU - Faculty of Administration
Publication status:
Published
Publication version:
Author Accepted Manuscript
Year:
2024
Number of pages:
Str. 115-149
Numbering:
Vol. 21, no. 2
PID:
20.500.12556/RUL-155761
UDC:
35(497.4)
ISSN on article:
1479-4861
DOI:
10.1504/IJLIC.2024.137574
COBISS.SI-ID:
190935299
Publication date in RUL:
23.04.2024
Views:
741
Downloads:
16
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Record is a part of a journal
Title:
International journal of learning and intellectual capital
Publisher:
Inderscience Enterprises
ISSN:
1479-4861
COBISS.SI-ID:
521822489
Secondary language
Language:
Slovenian
Keywords:
analiza deležnikov
,
družbeni kapital
,
organizacijsko učenje
,
javni sektor
,
socialne storitve
,
Slovenija
Projects
Funder:
Other - Other funder or multiple funders
Funding programme:
University of Rijeka
Project number:
18-44 1174
Name:
Development of management in the entrepreneurial economy and society
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