Vloga medicinske sestre pri nevrokirurškem bolniku z vidika empatije : diplomsko delo

Duraković, Alma (author), Thaler, Darja (mentor), Ovijač, Darja (reviewer)

Uvod: Empatija je zavestno prizadevanje, da razumemo zgodbo druge osebe, in je temeljni element terapevtskega odnosa ter sestavni del bolnikovega dojemanja za kakovostno zdravstveno varstvo. Empatično zdravstveno oskrbo opisujemo kot sposobnost izvajalca zdravstvenega varstva, da razume bolnikovo izkušnjo in ga ne obsoja. Empatična zdravstvena oskrba pa vpliva na večjo stopnjo zadovoljstva z oskrbo, boljše klinične rezultate, učinkovito celjenje ran in zmanjšuje stres. Zdravstvena nega kot poklic je edinstvena in ima prednosti in slabosti. Ena od slabosti je, da moramo svoj način dela razvijati previdno in pametno, posnemanje drugih poklicev pa ne pride v poštev, prednost pa je, da se zdravstvena nega razvija kot posebna in edinstvena disciplina. Empatijo v zdravstveni negi opredeljujemo kot strokovno stanje, človeško lastnost, poseben odnos in proces komunikacije. Nevrokirurgija je široko področje kirurškega zdravljenja bolezni centralnega in perifernega živčevja, kamor uvrščamo demenco, epilepsijo, glavobol in motnje glavobola, multiplo sklerozo, nevroinfekcije, bolečine, povezane z nevrološkimi motnjami, Pakinsonovo bolezen, možgansko kap, travmatične poškodbe možganov in tumorje. Namen: Namen diplomskega dela je ugotoviti, kakšen pomen ima empatija medicinskih sester pri nevrokirurških bolnikih in kako je vključena v komunikacijo. Metode dela: Uporabili smo deskriptivno raziskovalno metodo z uporabo pregleda literature, katero smo poiskali v bazah CINAHL, PubMed-Medline, Wiley, Google schoolar, Cobis in spletnih arhivih revij Obzornik zdravstvene nege in Zdravniški vestnik. Pri tem smo si pomagali s ključnimi besedami v slovenskem in angleškem jeziku: »nevrokirurgija«, »bolniki«, »empatija«, »zdravstvena nega«, »neurosurgery«, »patient«, »empathy«, »nursing«. Uporabljeni so bili Boolovi logični operatorji (IN, ALI, NE /AND, OR, NOT). Rezultati: Visoka stopnja empatije v zdravstveni negi povzroči boljše klinične rezultate, kot so zmanjšanje stresa, izboljšanje samopodobe, zmanjšanje anksioznosti in depresije, nižja stopnja zapletov. Razprava in zaključek: Empatičen odnos zmanjšuje tudi tesnobe in stres, s katerim se srečajo bolniki, vpliva na boljše zaupanje. Empatičen odnos medicinskih sester do bolnikov vpliva tudi na boljše dolgoročno sodelovaje, saj bolniki upoštevajo nasvete medicinskih sester, če čutijo, da jih medicinska sestra razume in obravnava empatično.

• Language: Slovenian
• Keywords: diplomska dela, zdravstvena nega, empatija, komunikacija, nevrokirurgija, bolniki
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: ZF - Faculty of Health Sciences
• Place of publishing: Ljubljana
• Publisher: [A. Duraković]
• Year: 2024
• Number of pages: 26 str.
• PID: 20.500.12556/RUL-154384
• UDC: 616-083
• COBISS.SI-ID: 184904707
• Publication date in RUL: 13.02.2024

Secondary language

• Language: English
• Title: The role of the nurse with the neurosurgical patient from the prespective of empathy : diploma work

Abstract

Introduction: Empathy is a conscious effort to understan another person's story and it a fundamental element of the therapeutic relationship and an integral part of patient's perception of quality health care. We describe empathic healthcare as the ability of the healthcare provider to understand the patient's expericne and not judge them. Empathic healthcare, however affects a highet level of satistfaction with care, better clinical outcomes, effective healing and stress. Nursing as a profession is unique and has advantages and disvantages. One of the disadvantages is that we have to develop our way of working carefully and wisely and imitating other profession is out of the question, but the advantages is that nursing is developing as a special and unique discipline. Empathy in nursing is defined as a professionalo condition, a huma trait, a special relationship and a process of communication. Neurosurgery is a broad field of a surgical treatment of diseases of the central and peripheral nevrous system, which includes: dementia, epilepsy, headache and headache disorders, multiple sclerosis, neuroinfections, pain associated with neurological disorders, Parkinson's disease, stroke, traumatic brain injuries and tumors. Purpose: the purpose of the thesis is to determine the importance of nurses' empathy in neurosurgical patients and how it is included in communication.Methods: We used a descriptive research method using a literature review which was searched in databases CINAHL, PubMed-Medline, Wiley, Google scholar, Cobis and archival journals of Obzornikand Zdravniški vestnik. We used key words in Slovenian and English: »neurosurgery«, »patient«, »medical care«, »neurosurgery«, »patients«, »empathy«, »nursing«. We used Boolean logical operatos (and, or, not). Results: a high level of emapthy in healthcare results in better clinical outcomes that reduce stress, improve self-esteem, reduce anxiety in depression and lowers complication rates. Discussion and conclusion: In addition to the anxiety and stress experienced by patients an empatic attitude leads to better trust in healthcare workers. Empathic attitude of healthcare workers towards patients also affect better long – term cooperation, as patients advise healthcare workers if they feel that the healthcare workers understands them and treats them empathcally.

• Keywords: diploma theses, nursing care, empathy, communicaiton, neurosurgery, patients