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Analiza dostopnosti in kakovosti zobozdravstvenih storitev : diplomsko delo
ID Jesenek, Klara (Author), ID Pevcin, Primož (Mentor) More about this mentor... This link opens in a new window

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Abstract
Osnova obravnavanega problema diplomskega dela je doseganje, merjenje in prepoznavanje realnega stanja kakovosti ter v okviru tega tudi dejavnikov in mere dostopnosti do storitev zobozdravstvene dejavnosti v Sloveniji. Izbrana tematika se odraža predvsem v oddaljenosti minule reforme slovenskega zobozdravstvenega sistema, ki je kot odsev zastaranosti sistema pripeljala do nastanka ovir doseganja ciljne kakovosti in dostopnosti storitev. Za razumevanje pomena omenjenih vidikov delovanja zobozdravstvene sfere smo se natančneje poglobili v sam področni sistem ter izpostavili njegove značilnosti. Opravljena je bila raziskava o dojemanju dejanskega stanja kakovosti in dostopnosti zobozdravstvenega področja z vidika statusa študentov. Uporabili smo metodo anketnega vprašalnika ter na podlagi pridobljenih odgovorov naredili kvantitativno analizo. Ugotovili smo, da je slovenski zobozdravstveni sistem za doseganje želenega evropskega standarda kakovosti in dostopnosti ponudbe zobozdravstvenih storitev potreben poglobljene prenove, ki bo doprinesla rešitve trenutni obremenjenosti zdravstvene blagajne in motenosti razvoja sistema za njegovo nadgradnjo in prilagoditev dosedanjim ter prihodnjim družbenim spremembam pri doseganju maksimalne ravni kakovosti in dostopnosti izvajanja storitev. Diplomsko delo se opira na preučevanje zobozdravstvenega področja zdravstvenega sistema. Prispevek je namenjen področju menedžmenta v zdravstveni stroki za vključitev ugotovitev izvedene raziskave o kakovosti in dostopnosti današnjega zobozdravstvenega sistema v predloge njegovih izboljšav.

Language:Slovenian
Keywords:zobozdravstveni sistem, kakovost, dostopnost, zdravstveno zavarovanje, mreža izvajalcev zobozdravstvenih storitev
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FU - Faculty of Administration
Publication status:Published
Publication version:Version of Record
Place of publishing:Ljubljana
Publisher:[K. Jesenek]
Year:2023
Number of pages:VIII, 46 str., [3] str. pril.
PID:20.500.12556/RUL-151022 This link opens in a new window
UDC:35:616.314-021.465
COBISS.SI-ID:166814467 This link opens in a new window
Publication date in RUL:27.09.2023
Views:832
Downloads:71
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Secondary language

Language:English
Title:Analysis of accessibility and quality of dental services
Abstract:
The basis of the problem addressed in this thesis is the achievement, measurement and identification of the real state of quality and, within this, the factors and measures of accessibility to dental services in Slovenia. The chosen topic is mainly reflected in the remoteness of the past reform of the Slovenian dental system, which, as a reflection of the obsolescence of the system, led to the emergence of obstacles to the achievement of the target quality and accessibility of services. In order to understand the significance of these aspects of the dental sphere, we have looked more closely at the dental system itself and highlighted its characteristics. A survey was carried out on the perception of the actual situation of quality and accessibility of the dental field from the point of view of the status of full-time students. A questionnaire survey method was used and a quantitative analysis was carried out on the basis of the responses obtained. We came to the conclusion that in order to achieve the desired European standard of quality and accessibility of dental services, the Slovenian dental system is in need of an in-depth overhaul, which will bring solutions to the current burden on the health budget and the disruption of the development of the system to upgrade it and adapt it to the current and future social changes. The thesis is based on the study of the dental area of the health system. Therefore, its contribution is intended for the dental profession to integrate the findings of the research carried out on today's dental system into proposals for its improvement.

Keywords:dental system, quality, accessibility, health insurance, network of dental providers

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