Digital identity provides us with electronic identification, enables us to do e-business and allows us to digitally sign. The fact is that the covid-19 pandemic has affected almost all areas of an individual's life, including the use of digital identity in business and electronic services. During that period, the digital identity showed its advantages. Certain services were thus physically more difficult to access or simply inaccessible. Largely, the use of digital identity has enabled us access to some services and kept the business run in peace. With it, we could identify ourselves on certain online portals or other non-web spots and were able to work from home, use some electronic services, digitally sign documents, and much more.
Therefore, in the thesis, we researched the impacts of COVID-19 on the use of digital identity itself and how much the number of users of digital identity increased in the years when the pandemic started compared to the year before. In the research, the European digital identity, strategy digital Slovenia and the qualified trust service providers in Slovenia are presented with the descriptive method. Quantitative research methods are used to present statistical characteristics of the numbers of issued digital identities.
We found that the COVID-19 epidemic had an impact on the acquisition of a digital identity in Slovenia. During the epidemic, the number of issued digital identities has more than doubled compared to the year before. Based on digital identities, people began to use electronic services more, which is shown by the number of registered users and the number of submitted applications, e.g. on the eUprava portal.
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