Potek delovnega življenja osebnih asistentk in asistentov skozi njihovo perspektivo : diplomsko delo

Kogej, Maruška Orlanda (author), Zorn, Jelka (mentor)

V teoretičnem uvodu diplomskega dela predstavim terminologijo, ki vključuje pojem hendikepa in poimenovanja ljudi z ovirami, primerjam različne opredelitve hendikepa, opišem pojem deinstitucionalizacije in neodvisnega življenja. Za tem predstavim osebno asistenco kot inovativno obliko pomoči in temeljno človekovo pravico. V okviru tega osvetlim ključne akterje osebne asistence. Sem umestim uporabnika, osebnega asistenta oziroma osebno asistentko in izvajalca osebne asistence. Nadaljujem s predstavitvijo zakonodaje o osebni asistenci in zaključim z opisom aktualnih razmer na področju osebne asistence v Sloveniji. Empirični del diplomske naloge sestavlja analiza individualnih intervjujev, ki sem jih izvedla z desetimi osebnimi asistenti in asistentkami, zaposlenimi pri registriranih izvajalcih osebne asistence v Ljubljani in njeni okolici. Raziskovala sem njihov običajni delovnik, trenutke, ki jih osrečujejo in izzive, s katerimi se soočajo med delom, kakšen je odnos osebnih asistentov in asistentk z njihovimi uporabniki in kakšno je njihovo zadovoljstvo z izvajalci. Ugotovitev raziskave je, da so osebni asistenti in asistentke v večini zelo zadovoljni s svojim delom kot tudi s sodelovanjem z izvajalci. Za področje zakonodaje in podpore asistentom, ki je v obliki uvodnih izobraževanj s strani izvajalcev in še za nekatera druga področja, npr. supervizija, pa sem razbrala, da si želijo sprememb.

• Language: Slovenian
• Keywords: osebna asistenca, hendikep, ljudje z oviro, neodvisno življenje, deinstitucionalizacija
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FSD - Faculty of Social Work
• Place of publishing: Ljubljana
• Publisher: M. O. Kogej
• Year: 2023
• Number of pages: 160 str.
• PID: 20.500.12556/RUL-146936
• UDC: 364-4
• COBISS.SI-ID: 163447043
• Publication date in RUL: 16.06.2023

Secondary language

• Language: English
• Title: The Course of Working Life of Personal Assistants Through Their Perspective

Abstract

In the theoretical introduction of the thesis, I present the terminology that includes the concept of handicap and the naming of people with disabilities, compare different definitions of handicap, describe the concept of deinstitutionalization and independent living. After that, I present personal assistance as an innovative form of assistance and fundamental human right. In this context, I highlight the key actors of personal assistance. This is where I place the user, personal assistant and personal assistance contractor. I continue with the presentation of the legislation on personal assistance and I conclude with a description of the current situation in the field of personal assistance in Slovenia. The empirical part of the thesis consists of an analysis of interviews I conducted with ten personal assistants employed by registered personal assistance contractors in and around Ljubljana. I researched their usual work day, the moments that make them happy and the challenges they face during their work, the relationship of personal assistants with their users and their satisfaction with the contractors. The conclusion of the research is that personal assistants are mostly very satisfied with their work and cooperation with contractors. In the field of legislation and support to assistants by contractors in the form of introductory trainings and supervision, as in some other areas, I have found that they wish for changes.

• Keywords: personal assistance, handicap, people with disabilities, independent living, deinstitutionalization