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Analiza uporabe družbenih omrežij v lokalni samoupravi : diplomsko delo
ID Ćoso, Sara (Author), ID Jukić, Tina (Mentor) More about this mentor... This link opens in a new window

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Abstract
Organizacije lokalne samouprave se zavedajo pomembnosti prisotnosti na družbenih omrežjih in njihove aktivne uporabe. Ena izmed najpomembnejših prednosti uporabe družbenih omrežij je zagotovo možnost dvosmerne komunikacije s sledilci kadarkoli in na dokaj enostaven način. Posledično lahko organizacije pridobivajo povratne informacije, ki jim lahko služijo pri nadaljnjem delovanju. Prednost uporabe je tudi hitro deljenje pomembnih novic in informacij med sledilce. Dosedanje raziskave kažejo, da organizacije lokalne samouprave uporabljajo družbena omrežja z različnimi nameni in strategijami, predvsem pa za enosmerno komunikacijo. V diplomskem delu so predstavljeni pojem splet 2.0, družbena omrežja in njihova zgodovina. Podrobneje je predstavljeno omrežje Facebook, sledijo trendi uporabe interneta in družbenih omrežij ter pregled dosedanjih raziskav na področju uporabe družbenih omrežij v lokalni samoupravi. Nato so predstavljene smernice za uspešno in učinkovito uporabo omrežja Facebook. V empiričnem delu je bila opravljena raziskava o uporabi družbenih omrežij v slovenskih mestnih občinah. V prvem delu raziskave je bilo preverjeno, koliko mestnih občin je prisotnih na omrežju Facebook, v drugem delu je bila opravljena podrobnejša analiza uporabe omrežja Facebook v treh izbranih mestnih občinah, z namenom ugotovitve, ali izbrane mestne občine izkoriščajo potenciale, ki jih nudi družbeno omrežje Facebook. Iz rezultatov je razvidno, da se opazovane mestne občine zavedajo potencialov družbenih omrežij, a jih še ne izkoriščajo v zadostni meri. Še vedno se družbena omrežja uporabljajo predvsem za deljenje informacij in novic oz. za enosmerno komunikacijo. Diplomsko delo podaja pregled trenutnega stanja uporabe družbenega omrežja Facebook v slovenskih mestnih občinah in lahko služi pri načrtovanju nadaljnje uporabe družbenega omrežja.

Language:Slovenian
Keywords:splet 2.0, družbena omrežja, zgodovina družbenih omrežij, trendi uporabe družbenih omrežij, družbena omrežja v lokalni samoupravi, mestne občine, strategija uporabe družbenih omrežij
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FU - Faculty of Administration
Place of publishing:Ljubljana
Publisher:[S. Ćoso]
Year:2023
Number of pages:X, 59 str.
PID:20.500.12556/RUL-144318 This link opens in a new window
UDC:077.5:352(497.4)(043.2)
COBISS.SI-ID:142885891 This link opens in a new window
Publication date in RUL:14.02.2023
Views:1066
Downloads:164
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Secondary language

Language:English
Title:Analysis of the use of social networks in local self government
Abstract:
Local self-government organizations are aware of the importance of presence on social networks and of active use of these. One of the most important advantages of using the social network is definitely the possibility of two-way communication with followers at any time and in a simple way. Consequently, organizations can also receive feedback that can serve them in their future work. Other advantage is also the possibility of the quick sharing of the important news and information among followers. Previous research shows that local self-government organizations use social networks with different purposes and strategies but mainly for one-way communication. This thesis presents the concept of Web 2.0, social networks and their history. Then the social network Facebook is presented in more detail, followed by trends in the use of the Internet and social networks as well as an overview of previous researches on the use of social networks in local governments. The guidelines for the successful and efficient use of the Facebook are also provided. In methodological part, a research on the use of social networks in Slovenian municipalities was conducted. In the first part of the research it was checked how many municipalities are present on the Facebook while in the second part, a more detailed analysis of the use of Facebook in three selected municipalities was carried out with the aim of determining whether the selected municipalities are taking advantage of the potential that the Facebook offers. The results show that the selected municipalities are aware of the potential of social networks, however the potentials are not being used in a sufficient extent. Social networks are mainly used for sharing information and news or for one-way communication. The diploma thesis provides an overview of the current state of use of the social network Facebook in Slovenian local self-government and can serve in planning the further use of the social network.

Keywords:Web 2.0, social networks, history of social networks, trends in the use of social networks, social networks in local self-government, municipalities, strategy for the use of social networks

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