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Analiza vrednotenja sistemov CRM : magistrsko delo
Jan, Manca (Author), Dmitrović, Tanja (Mentor) More about this mentor... This link opens in a new window, Indihar Štemberger, Mojca (Co-mentor)

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/magister/jan4091.pdf This link opens in a new window
Language:Slovenian
Keywords:management, odnosi s strankami, informacijski sistemi, informacijska tehnologija, trženje, prodaja, zadovoljstvo, lojalnost, ocene, analiza
Work type:Master's thesis (m2)
Tipology:2.09 - Master's Thesis
Organization:EF - School of Economics and Business
Year:2010
Publisher:[M. Jan]
Number of pages:III, 82, 3 str.
Place:Ljubljana
UDC:659.2
COBISS.SI-ID:19338214 This link opens in a new window
Views:739
Downloads:187
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Secondary language

Language:Unknown
Keywords:management, customer relationship, information systems, information technology, marketing, sales, satisfaction, loyalty, evaluation, analysis

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