In my diploma thesis I will represent organisation of delivery process of postal packages in
Pošta Slovenije d. o. o.. My aim is to describe all sorts of logistic services that concern
delivery of goods namely assembly transport and express delivery of goods with all the
advantages and disadvantages of it that customers use it. In continuation of my degree paper
there is detailed description of phases in the organisation process regarding delivery of
consignments such as reception, dispatch, routing, transport and delivery.
It describes what tasks to be performed at a certain stage of the delivery organisation.
Also I will give short presentation of company Pošta Slovenije d. o. o., followed by a detailed
explanation of the organisation of work process at the post office 1410 Zagorje ob Savi, from the beginning till the end of the working shift. The final part of my diploma thesis represents possibile opportunity for improvements on both sides, for company Pošta Slovenije d. o. o. and for bussiness customers using services of package delivery.
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