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Metoda sestankov »ena na ena« : uporabnost, zaznave in zadovoljstvo zaposlenih in vodij
ID Makar, Ajda (Author), ID Boštjančič, Eva (Mentor) More about this mentor... This link opens in a new window

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Abstract
Vse več organizacij usmerja pozornost na razvoj zaposlenih in gradnji boljših odnosov med sodelavci. Ena najnovejših metod, ki jo pretežno izvajajo visokotehnološke organizacije, so redni sestanki »ena na ena«, ki potekajo med zaposlenim in vodjo ter med njima razvijajo zaupanje in višajo psihološko varnost v delovnem okolju. V dveh mednarodnih raziskavah, ki sta preučevali to metodo, ugotavljajo, da ta prinaša veliko pozitivnih učinkov organizacijam, vodjem in zaposlenim, hkrati pa predstavlja priložnost za razvoj vodij. Sestanke »ena na ena« sem preučevala v sedmih delovnih organizacijah v Sloveniji, kjer ti še nikoli niso bili preučevani, pri tem me je zanimala njihova uporabna vrednost, zaznave, pomembnost in zadovoljstvo vodij in zaposlenih. Podatke sem zbirala preko intervjujev z osebami iz organizacij, ki metodo izvajajo in s fokusnimi skupinami za vodje in zaposlene. Podatke sem zbirala s kvalitativnimi in kvantitativnimi metodami. Ugotovila sem, da tako zaposleni kot vodje prepoznavajo prednosti metode, pri čemer pa so opozorili tudi na določene pomanjkljivosti in zanje navedli predloge izboljšav. Vodje metodi pripisujejo višjo pomembnost od zaposlenih, medtem ko so zaposleni z metodo bolj zadovoljni kot vodje. Vodje so poročale, da metoda razvija predvsem njihove komunikacijske veščine, tako pri vodjah kot zaposlenih pa razvija tudi kompetenco samorefleksije. Zaznave metode so bile v vseh skupinah pretežno pozitivne, pri čemer so ne vsi udeleženci, ne glede na različno valenco njihovih začetnih vtisov (negativni, nevtralni in pozitivni) po nekaj tednih uporabe metode to zaznavali kot pozitivno in koristno. S to študijo želim opisati vsebino in način izvedbe metode, prikazati njene učinke in dodano vrednost, ki jo prinaša organizacijam.

Language:Slovenian
Keywords:zaposleni, vodje, sestanki ena na ena, metodologija, razvoj odnosov v organizacijah
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FF - Faculty of Arts
Place of publishing:Ljubljana
Publisher:[A. Makar]
Year:2022
Number of pages:60 str.
PID:20.500.12556/RUL-141687 This link opens in a new window
UDC:159.9.072:005.95/.96(043.2)
COBISS.SI-ID:138056707 This link opens in a new window
Publication date in RUL:05.10.2022
Views:398
Downloads:111
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Secondary language

Language:English
Title:One-on-one meeting method : usefulness, perceptions and satisfaction of employees and managers
Abstract:
More and more organisations have been focusing on employee development and building better relationships among co-workers and managers. One of the latest methods, mostly used in high-tech organisations, is a regular “one on one” meeting between an employee and his manager, through which they develop mutual trust and psychological safety. Two international studies have researched this method and found that one-on-one meetings bring many positive effects to organisations, managers and employees. Furthermore, this method represents an opportunity for the development of leadership competences. I researched one-on-one meetings in seven companies in Slovenia, where they had never been studied before. I was interested in the method's usefulness, perceptions, and importance, as well as in the satisfaction of employees and managers. I collected data through interviews with people that had implemented this method in their organisation through focus groups for managers and employees. For data collection I mainly used a qualitative approach, but for measuring satisfaction and importance I used the quantitative one. Both, employees and managers recognized the perks of the method, but also pointed out certain cons and suggested improvements. Managers attach more importance to the method than employees, while employees are more satisfied with the method than managers. Managers reported that the method primarily developed their communication skills, while both managers and employees said that it developed self-reflection. Regardless of the different valences of their initial impressions with the method (negative, neutral and positive), after a few weeks of using the method all participants perceived it the as positive and useful. With this study, I want to describe the method, show its effects and the added value it brings to organizations.

Keywords:employees, leaders, one-on-one meetings, methodology, relationship development in organisations

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