Socialno delo v domovih za stare v podravski regiji v času epidemije covida-19 : diplomsko delo

Mahorič, Tinkara (author), Mali, Jana (mentor)

V diplomskem delu sem raziskovala primerjavo socialnega dela v domovih v podravski regiji pred epidemijo in med epidemijo. Ugotovila sem, kje so se pojavile spremembe in na katerih področjih je prišlo do največjega razlikovanja. Raziskovala sem tudi posledice, ki so jih ukrepi za zajezitev epidemije vnesli v domove. V teoretičnem delu sem predstavila tematiko staranja prebivalstva, nadaljevala sem z opisom socialnega dela s starimi ljudmi in se osredotočila tudi na socialno delo v domovih za stare. Predstavila sem vpliv covida-19 na zdravje in življenje starih ljudi, zadnje poglavje v teoretičnem delu pa sem namenila ukrepom za zajezitev covida-19 v domovih za stare in vplivu, ki so ga ti ukrepi pustili na domovih in stanovalcih. Raziskava je kvalitativna, opravila sem intervjuje s sedmimi socialnimi delavkami, ki so bile pred in med epidemijo zaposlene v domu za stare v podravski regiji. Rezultati so pokazali dokaj soroden potek dela med domovi, vključenimi v raziskavo pred epidemijo. Soroden je način dela med domovi med samo epidemijo. Pred epidemijo so interakcije v domovih potekale neposredno preko fizičnih kontaktov, prav tako pa je domsko življenje potekalo neovirano. Med epidemijo pa so interakcije potekale posredno, torej preko medijev, kot sta telefon in računalnik, z minimalnim fizičnim kontaktom domov z zunanjim svetom in oviranim potekom družbenega domskega življenja. Delo zaposlenih v domovih se je spremenilo čez noč, bili so postavljeni pred mnoge izzive, hkrati pa so bile spremembe zelo težke tudi za stanovalce in sorodnike. Socialno delo je bilo med epidemijo postavljeno pred preizkušnjo. Socialne delavke so se v času epidemije soočale s povečanim obsegom dela, kar je vodilo v časovno stisko in posledično podaljšane delovnike. Bile so izpostavljene psihičnemu in fizičnemu naporu, kar je vodilo v preobremenjenost in izgorelost. Opravljale pa niso zgolj dela na svojem področju, temveč so pomagale na vseh domskih področjih, kjer je primanjkovalo kadra. Interpretacija rezultatov kaže na področja, ki bi jih v prihodnje morali izboljšati, kar se tiče izkušenj in potreb stanovalcev, sorodnikov in zaposlenih. Menim, da bi bilo v prihodnje učinkovito raziskati, kako se pripraviti na postopanje ob ponovni epidemiji. Domovi morajo imeti krizne načrte za omejevanje okužb in prerazporejanje stanovalcev, prav tako pa mora biti skozi izobraževanja in podporne skupine poskrbljeno tudi za zaposlene, ki so izpostavljeni delu v izrednih razmerah.

• Language: Slovenian
• Keywords: epidemija covida-19, stari ljudje, socialno delo, domovi za stare ljudi
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FSD - Faculty of Social Work
• Place of publishing: Ljubljana
• Publisher: [T. Mahorič]
• Year: 2022
• Number of pages: 129 str.
• PID: 20.500.12556/RUL-139653
• UDC: 364.4-053.9:616-036.2
• COBISS.SI-ID: 142801411
• Publication date in RUL: 06.09.2022

Secondary language

• Language: English
• Title: Social work in homes for older people in Podravska region during the epidemic covid-19

Abstract

In my thesis I researched the comparison of social work in homes in the Podravska region before and during the epidemic. I discovered where the changes took place and in which areas there was the greatest differentiation. I researched the consequences that measures to contain the epidemic have brought to homes. In the theoretical part, I presented the topic of population aging, continued with a description of social work with the elderly and also focused on social work in nursing homes. I presented the impact of covid-19 on the health and lives of the elderly, and the last chapter in the theoretical part was focused on ways to restrict covid-19 in nursing homes and the impact that these measures have left on homes and residents. My research is qualitative, the basic material I used is a book by Jana Mali, entitled Od hiralnic do domov za stare ljudi. I conducted interviews with seven social workers who were employed in nursing homes in the Podravska region before and during the epidemic. The results showed a fairly similar workflow between the homes included in the pre-epidemic study. The results also showed that homes for older people were operating in a similar way during the epidemic itself. Before the epidemic, interactions in homes took place directly, through physical contacts, and home life was undisturbed. During the epidemic, however, interactions took place indirectly, through media such as telephone and computer, with minimal physical contact of the home with the outside world and with obstructed course of social life in homes for older people. The work of the employees in the homes changed overnight, they were faced with many challenges, and at the same time the changes were very difficult for the residents and relatives. The social work profession was put to the test during the epidemic. During that time, social workers faced increased workloads, which led to time constraints and consequently extended working hours. They were exposed to mental and physical exertion, which led to overwork and burnout. However, they did not work only in their field of specialization, but they also helped in all areas where staff shortages occurred. Interpretation of the results points to areas that should be improved in the future in terms of the experiences and needs of all three worlds; residents, relatives and employees. I believe that homes for older people should explore how to prepare for dealing with a repeat epidemiological case. Homes for older people must have crisis plans to limit infections and redeploy residents. Employees who are exposed to emergency work must be cared for through training and support groups.

• Keywords: covid-19 epidemic, older people, social work, homes for older people