Uporaba klinične supervizije za preprečevanje stresa pri medicinskih sestrah v bolnišničnem okolju : diplomsko delo

Vukančić, Dijana (author), Thaler, Darja (mentor), Ovijač, Darja (reviewer), Kamenšek, Tina (member of the commission for defense)

Uvod: Ne glede na to, ali delamo s pacienti kratkoročno ali dolgoročno, zahteve, povezane z zagotavljanjem storitev tej edinstveni populaciji bolnikov, niso nepomembne. Zdravstvene organizacije bi si morale prizadevati za zagotavljanje takih delovnih pogojev, ki bi zmanjšali vpliv stresa in zaposlenim omogočili določeno raven kakovosti delovnega življenja. V zdravstvu se kot veja podporne dejavnosti počasi, vendar vidno umešča klinična supervizija. Namen: Namen diplomskega dela je bil ugotoviti, kako uporaba klinične supervizije vpliva na preprečevanje stresa pri zdravstvenih delavcih v bolnišničnem okolju. Metode dela: Za doseganje namena diplomskega dela smo uporabili deskriptivno metodo, ki temelji na sistematičnem pregledu literature. Pregled literature je potekal od aprila do junija 2022. Zadetke smo ožili z omejitvenimi kriteriji: obdobje 2012–2022, jezik besedila angleščina in slovenščina, brezplačna dostopnost primernih člankov na podlagi pregledanih izvlečkov v polnem besedilu in recenzirani prispevki. Rezultati: V pregled je bilo vključenih 13 študij, vključno z osmimi kvantitativnimi, dvema kvalitativnima in tremi mešanimi metodami. Rezultati kvantitativne analize so pokazali, da je učinkovita klinična supervizija povezana z nižjo stopnjo stresa, izgorelostjo in zadrževanjem osebja znotraj institucij. Kvalitativne ugotovitve so pokazale, da zdravstveni delavci menijo, da bi ustrezna klinična supervizija lahko zmanjšala tveganje za izgorelost, medtem ko lahko neustrezna klinična supervizija vodi v stres in izgorelost. Dokazi iz kvantitativnih in kvalitativnih študij so se medsebojno dopolnjevali. Razprava in zaključek: Klinična supervizija lahko različno vpliva na rezultate zdravstvene nege. Zdi se, da na smer tega učinka vplivata učinkovitost tako zagotovljene klinične supervizije kot kliničnega supervizorja. To poudarja potrebo, da zdravstvene organizacije vlagajo v visokokakovosto prakso supervizije, če želimo doseči največje koristi od klinične supervizije.

• Language: Slovenian
• Keywords: diplomska dela, zdravstvena nega, stres, izgorelost, klinična supervizija, supervizant
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: ZF - Faculty of Health Sciences
• Place of publishing: Ljubljana
• Publisher: [D. Vukančić]
• Year: 2022
• Number of pages: 27 str.
• PID: 20.500.12556/RUL-139114
• UDC: 616-083
• COBISS.SI-ID: 119731715
• Publication date in RUL: 31.08.2022

Secondary language

• Language: English
• Title: Use of clinical supervision to prevent stress in nurses in a hospital environment : diploma work

Abstract

Introduction: Whether we work with patients in the short or long term, the requirements associated with providing services to this unique patient population are not insignificant. Healthcare organizations should strive to provide working conditions that reduce the impact of stress and provide employees with a certain level of quality of working life. In healthcare, as a branch of supportive activity, clinical supervision is slowly but surely gaining ground. Purpose: The purpose of the thesis was to determine how the use of clinical supervision affects the prevention of stress in healthcare professionals in a hospital environment. Methods of work: To achieve the purpose of the diploma work, we used a descriptive method based on a systematic review of the literature. The literature review took place from April to June 2022. The results were narrowed down by restrictive criteria: period 2012–2022, language of the text English and Slovene, free availability of suitable articles based on the reviewed abstracts in full text and peer-reviewed papers. Results: 13 studies were included in the review, including eight quantitative, two qualitative, and three mixed methods. The results of the quantitative analysis showed that effective clinical supervision is associated with lower stress levels, burnout, and staff retention within institutions. Qualitative findings have shown that healthcare professionals believe that appropriate clinical supervision could reduce the risk of burnout, while inadequate clinical supervision can lead to stress and burnout. Evidence from quantitative and qualitative studies complemented each other. Discussion and Conclusion: Clinical supervision control can have different effects on nursing outcomes. The direction of this effect appears to be influenced by the effectiveness of both the clinical supervision provided and the clinical supervisor. This underscores the need for healthcare organizations to invest in high-quality supervision practices if we are to reap the greatest benefits from clinical supervision.

• Keywords: diploma theses, nursing care, stress, burnout, clinical supervision, supervisor