Organizational maturity for co-creation : towards a multi-attribute decision support model for public organizations

Jukić, Tina (author), Pluchinotta, Irene (author), Hržica, Rok (author), Vrbek, Sanja (author)

The paper conceptualizes a multi-attribute decision support model for the assessment of organizational maturity for co-creation, specifically for public organizations. This is achieved on the basis of a systematic literature review (i.e. content analysis) and analysis of two European case studies of promising collaborative practices (from UK and Slovenia). The co-creation drivers and barriers elicited from these two sources are integrated in a decision support model, thus setting the layout of a multi-attribute decision support model for the assessment of organizational maturity for co-creation. The final model conceptualized here consists of 25 attributes or criteria grouped into three categories: organization capacity, staff capacity, and a wider political and normative context in which public organizations act.

• Language: English
• Keywords: co-creation, drivers, barriers, decision support model, organizational maturity
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FU - Faculty of Administration
• Publication status: Published
• Publication version: Version of Record
• Year: 2022
• Number of pages: 20 str.
• Numbering: Vol. 39, iss. 1, art. 101623
• PID: 20.500.12556/RUL-138879
• UDC: 35:005
• ISSN on article: 0740-624X
• DOI: 10.1016/j.giq.2021.101623
• COBISS.SI-ID: 77453827
• Publication date in RUL: 24.08.2022

Record is a part of a journal

• Title: Government information quarterly. ǂan ǂinternational journal of policies, resources, services, and practices
• Shortened title: Gov. inf. q.
• Publisher: Elsevier Inc.
• ISSN: 0740-624X
• COBISS.SI-ID: 40398848

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

• Language: Slovenian
• Keywords: soustvarjanje, spodbujevalni dejavniki, zaviralni dejavniki, odločitveni model, organizacijska zrelost

Projects

• Funder: EC - European Commission
• Funding programme: H2020
• Project number: 770591
• Name: Co-Production and Co-Governance: Strategic Management, Public Value and Co-Creation in the Renewal of Public Agencies across Europe
• Acronym: COGOV