Digitalne storitve v splošnih knjižnicah v času pandemije COVID-19 in pogled v prihodnost: primer spletnih dogodkov

Zavrl, Barbara (author), Merčun, Tanja (mentor)

Kljub predhodnim načrtovanjem razvoja digitalnih storitev je pandemija virusa COVID-19 ta razvoj v splošnih knjižnicah pospešila. Namen diplomskega seminarja je prepoznavanje, kakšen je bil ta vpliv na razvoj digitalnih storitev, predvsem na organizacijo spletnih dogodkov v splošnih knjižnicah ter kako bi se lahko spletni dogodki še naprej razvijali kljub prenehanju omejitev in ponovnemu odprtju splošnih knjižnic. Odgovore na raziskovalna vprašanja smo iskali s pomočjo pregleda literature ter na podlagi SWOT analize, za namen katere smo spletne dogodke razporedili v kategorije, nato pa za vsako izmed njih spletnih dogodkov analizirali njihove prednosti, slabosti, priložnosti in nevarnosti. Ugotovili smo, da je pandemija virusa COVID-19 vplivala na hitrejši razvoj in organizacijo digitalnih storitev in spletnih dogodkov splošnih knjižnic ter prepoznali nekaj težav z organizacijo spletnih dogodkov in tudi rešitve zanje. Poleg tega smo našli primere dobre prakse spletnih dogodkov iz splošnih knjižnic po svetu, ki lahko koristijo kot nove ideje drugim splošnim knjižnicam. Prepoznali smo tudi, da ima vsaka vrsta dogodka v spletni obliki svoje specifike, ki jih je dobro upoštevati pri njihovi organizaciji.

• Language: Slovenian
• Keywords: splošne knjižnice, digitalne storitve, spletni dogodki, COVID-19, SWOT analiza
• Work type: Bachelor thesis/paper
• Organization: FF - Faculty of Arts
• Year: 2022
• PID: 20.500.12556/RUL-138350
• COBISS.SI-ID: 121170435
• Publication date in RUL: 16.07.2022

Secondary language

• Language: English
• Title: Digital services in public libraries during the COVID-19 pandemic and a look into the future: example of virtual programs

Abstract

Despite previous plans of developing digital services in public libraries, the COVID-19 pandemic has accelerated this development. The purpose of the diploma seminar is to identify this impact on the development of digital services, especially on the organization of virtual programs in public libraries and how virtual programs could continue to develop despite lifting the restrictions and reopening of public libraries. We answered the research questions by reviewing the literature and with SWOT analysis, for which we divided online events into categories, and then analyzed their strengths, weaknesses, opportunities and threats for each of them. We found that the COVID-19 pandemic affected the faster development and organization of digital services and virtual programs of public libraries, and we also identified some problems in organizing virtual programs as well as solutions to these problems. In addition, we found examples of best practices of virtual programs from public libraries around the world that can be used as new ideas by other public libraries. We also recognized that each type of virtual program has its own specifics that need to be considered when planning virtual programs.

• Keywords: public libraries, digital services, virtual programs, COVID-19, SWOT analysis