Socialna opora v spletnih podpornih skupnostih, primer platforme Reddit : diplomsko delo

Radin, Verena (author), Kogovšek, Tina (mentor)

Osebe s težavami v duševnem zdravju se prek spletnih podpornih skupnosti lahko povezujejo z drugimi in z njimi komunicirajo, pri tem pa so deležne učinkov spletne socialne opore. Socialna opora, prejeta prek spleta, na deležnike učinkuje pozitivno, saj vpliva na njihovo dobro počutje, zadovoljstvo z življenjem, zmanjšuje vpliv stresa in je pomemben dejavnik pri premagovanju duševnih bolezni. V diplomskem delu raziščem pojavnost in lastnosti spletne socialne opore na forumih spletnega mesta Reddit, ki združuje več tisoč različnih skupnosti. S spletnim vprašalnikom, objavljenim na petih forumih spletnega mesta (N = 118), sem ugotovila, da je najizrazitejša vrsta socialne opore splošna instrumentalna opora, najmanj pa instrumentalna opora, vezana na duševno zdravje. Zadovoljstvo z oporo je srednjih vrednosti, pri čemer so uporabniki zadovoljnejši z oporo, ki jo dobijo izven spleta. Ne glede na količino prejete opore izven spleta to uporabniki iščejo tudi na spletnih skupnostih forumov. Ugotovitve prispevajo k boljšemu razumevanju pojava socialne opore na spletu, natančneje na forumih, namenjenih tematiki duševnega zdravja.

• Language: Slovenian
• Keywords: Socialna opora, Reddit, spletne podporne skupnosti, duševno zdravje
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FDV - Faculty of Social Sciences
• Place of publishing: Ljubljana
• Publisher: [V. Radin]
• Year: 2022
• Number of pages: 64 str.
• PID: 20.500.12556/RUL-137748
• UDC: 316.472.4(043.2)
• COBISS.SI-ID: 113458691
• Publication date in RUL: 30.06.2022

Secondary language

• Language: English
• Title: Social support in online support communities, example of the Reddit platform

Abstract

People with mental health problems can connect with and communicate with others through online support communities, while benefiting from online social support. Social support received online has a positive effect on stakeholders, as it affects their well-being, life satisfaction, reduces the impact of stress and is a crucial factor in overcoming mental illness. In my diploma thesis, I explore the emergence and characteristics of online social support in the forums found on Reddit, which brings together thousands of different communities. Through an online questionnaire, posted on five site forums (N = 118), I found that the most pronounced type of social support is general instrumental support, while instrumental support focusing on mental health, is the least. Satisfaction with support is of medium value, with users being more satisfied with the support they receive offline. Regardless of the amount of support received offline, users also search for it on online forum communities. The findings contribute to a better understanding of the phenomenon of social support online, more specifically in forums dedicated to the topic of mental health.

• Keywords: Social support, Reddit, online support communities, mental health