Analiza dejavnikov zavzetosti zaposlenih v upravnih enotah : magistrsko delo

Blagojević, Nevena (author), Benčina, Jože (mentor)

Zavzetost predstavlja pozitivno delovno naravnanost posameznika, kjer je pristna njegova pripravljenost k prispevanju uspeha organizacije. Govorimo tako o pozitivnem odnosu zaposlenih do organizacije in njenih vrednot kot tudi z delom prepletenim stanjem duha, kjer sta značilna predanost in zagnanost. Da bi dosegli čim višjo zavzetost zaposlenega na delovnem mestu, je treba raziskati vplivajoče dejavnike. Namen magistrskega dela je odkriti dejavnike, ki vplivajo na zavzetost zaposlenih v upravnih enotah v Republiki Sloveniji, ter izmeriti stopnjo zavzetosti in jo primerjati s stopnjo zavzetosti zaposlenih v Avstriji. Prav tako je namen izoblikovati prispevek, ki bo vodilnim v organizaciji pripomogel k ustreznem načinu ukrepanja pri dvigu stopnje zavzetosti zaposlenih. V magistrskem delu je predstavljen podroben pregled literature in analize raziskav domačih in tujih avtorjev s predstavitvijo zavzetosti in njenih dejavnikov. Uporabljena je bila faktorska in regresijska analiza ter opisna statistika za obdelavo pridobljenih rezultatov. S faktorsko analizo smo na podlagi rezultatov pridobili na novo nastale dimenzije zavzetosti zaposlenih kot tudi na novo nastala dejavnika zavzetosti. Z linearno regresijsko analizo smo preverjali vpliv dejavnikov na dimenzije zavzetosti. Ugotovili smo, da na dimenziji zagnanost/vitalnost in predanost vplivata dejavnika osnovne potrebe in spodbujanje in usmerjanje, med tem, ko na dimenzijo vpetost/vpletenost vpliva dejavnikov ni moč zaznati. Rezultati t-testa, ANOVE in aritmetičnih sredin so pokazali statistično značilen vpliv socio-demografske spremenljivke število let zaposlenega v organizaciji z njegovo zavzetostjo. Ugotovili smo, da so zaposleni v upravnih enotah v Avstriji bolj zavzeti za svoje delo kot zaposleni v upravnih enotah v Sloveniji. Na podlagi ugotovljenih rezultatov so podana priporočila in predlogi izboljšav za povečanje stopnje zavzetosti zaposlenih v upravnih enotah. Poleg navedenega so podane ugotovitve in omejitve raziskave ter možnost mednarodnega primerjanja kot tudi možnost ponovnega izvajanja raziskave.

• Language: Slovenian
• Keywords: upravna enota, zavzetost, dejavniki zavzetosti, faktorska analiza, regresijska analiza
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: FU - Faculty of Administration
• Place of publishing: Ljubljana
• Publisher: [N. Blagojević]
• Year: 2022
• Number of pages: XII, 100 str.
• PID: 20.500.12556/RUL-135971
• UDC: 331.101.32:303.722.2:352(497.4:436)
• COBISS.SI-ID: 104101123
• Publication date in RUL: 05.04.2022

Secondary language

• Language: English
• Title: Analysis of factors of engagement of employees in administrative units

Abstract

Engagement represents the positive work attitude of the individual, where his willingness to contribute to the success of the organization is genuine. We are talking about the positive attitude of employees towards the organization and its values, as well as the state of mind intertwined with work, which is characterized by dedication and enthusiasm. In order to achieve the highest possible engagement of the employee in the workplace, it is necessary to investigate the influencing factors. The purpose of the master's thesis is to discover the factors that affect the engagement of employees in administrative units in the Republic of Slovenia and to measure the level of engagement and compare it with the level of engagaement of employees in Austria. It is also intended to create a contribution that will help leaders in the organization to take appropriate action to increase the level of employee engagement. In the master's thesis, a detailed review of the literature and analysis of research by domestic and foreign authors is presented, with a presentation of engagement and its factors. Factor analysis, regression analysis and descriptive statistics were used to process the obtained results. Based on the results of the factor analysis, we obtained the newly created dimensions of employee engagement as well as the newly emerged engagement factors. The influence of factors on the dimensions of engagement was checked by linear regression analysis. We found that the vigor and dedication dimensions are influenced by two factors, basic need and encouragement and guidance, while the absorption dimension is not affected by them. The results of the t-test, ANOVA and arithmetic means showed a statistically significant influence of the socio-demographic variable the number of years of the employee in the organization with his engagement. We found that employees in administrative units in Austria are more engaged to their work than employees in administrative units in Slovenia. Based on the established results we have prepared recommendations and suggestions for improvements to increase the level of engagement of employees in administrative units. In addition to the above, we have prepared the findings and limitations of the research, as well as the possibility of international comparison and the possibility of re-conducting the research.

• Keywords: administrative unit, engagement, engagement factors, factor analysis, regression analysis