Medosebni odnosi v timu radioloških inženirjev : magistrsko delo

Jecl, David (author), Jecl, Tjaša (author), Hlebec, Valentina (mentor), Starc, Tina (co-mentor), Kogovšek, Tina (reviewer)

Uvod: Medosebni odnosi v timu se kažejo kot vsakodnevne interakcije med zaposlenimi. Ti odnosi so lahko prijetni in ustvarjalni ali pa predstavljajo vir napetosti in frustracij. Naloga članov tima je, da stremijo h kvalitetnim medosebnim odnosom. Namen: Namen raziskave je bil ugotoviti, kakšni so medosebni odnosi med radiološkimi inženirji v timu na vseh treh nivojih zdravstvenega varstva v izbranih slovenskih zdravstvenih ustanovah. Spoznati želimo njihovo oceno temeljnih značilnosti medosebnih odnosov na delovnem mestu. Prav tako želimo ugotoviti njihovo stopnjo pripravljenosti pri sodelovanju na strokovnih izobraževanjih. Metode dela: V teoretičnem delu smo s pomočjo pregleda literature, virov in mednarodnih baz podatkov za opis pojmov in dejstev uporabili deskriptivno metodo. V empiričnem delu smo kvantitativne podatke zbirali s pomočjo ankete. Izdelali smo anketni vprašalnik z naslovom Medosebni odnosi v timu radioloških inženirjev. Rezultati: V raziskavi je sodelovalo 100 radioloških inženirjev (51,02 % odzivnost). Med vsemi spremenljivkami je anketirancem najbolj pomembna komunikacija (M = 3,8). Percepcija anketirancev je pokazala, da najbolj vpliva na slabe medosebne odnose nezadovoljstvo z delovnimi pogoji (18,6 %). Na izobraževanja s tematiko o medosebnih odnosih bi se jih bilo pripravljenih udeležiti skupno kar 75,2 % anketiranih. Konflikti, komunikacija, vodenje na delovnem mestu in odnos do dela so povezani z medosebnimi odnosi (p < 0,05). Višje povprečne vrednosti glede medosebnih odnosov in stanja konfliktnosti, komunikacije, vodenja na delovnem mestu in odnosu do dela dosegajo manjši timi radioloških inženirjev v primerjavi z večjimi, glede na nivo zdravstvenega varstva. Razprava in zaključek: Izboljšanje ocene medosebnih odnosov nastopi ob izboljšanju reševanja konfliktov, višji kakovosti komunikacije, boljše ocene vodenja na delovnem mestu in pozitivnega odnosa do dela. V manj številčnih timih (primarni in sekundarni nivo zdravstvenega varstva) so medosebni odnosi in njegove temeljne značilnosti boljše ocenjene kot v večjih timih (terciarni nivo zdravstvenega varstva). Dobri medosebni odnosi na delovnem mestu zagotavljajo zadovoljne zaposlene, ki so pri svojem delu motivirani in delovno uspešni.

• Language: Slovenian
• Keywords: magistrska dela, radiološka tehnologija, medosebni odnosi, delovno mesto, strokovna izobraževanja, radiološki inženirji
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: ZF - Faculty of Health Sciences
• Place of publishing: Ljubljana
• Publisher: [D. Jecl : T. Jecl]
• Year: 2021
• Number of pages: 60 str., [17] str. pril.
• PID: 20.500.12556/RUL-134320
• UDC: 616-07
• COBISS.SI-ID: 92239107
• Publication date in RUL: 06.01.2022

Secondary language

• Language: English
• Title: Interpersonal relationships in a team of radiologic technologists : master thesis

Abstract

Introduction: Interpersonal relationships between employees arise from everyday social interactions. These relationships can be pleasant and creative or lead to undesirable stress. The team as a whole pursues quality interpersonal relationships. Purpose: This study aimed to determine interpersonal relationships in teams of radiologic technologists at all three levels of healthcare services at selected Slovenian healthcare organisations. We wish to discover their assessment of the fundamental features of interpersonal relationships at work and to inquire about their degree of readiness in attending professional education courses. Methods: The theoretical part encompasses a descriptive method for the description of concepts and facts, based on literature, sources and international databases. The data acquisition for the empirical part was implemented with a survey titled “Interpersonal relationships in a team of radiologic technologists”. Results: 100 radiologic technologists participated in the survey (51,02 % response). Amongst all the variables, communication was identified as the most significant (M = 3,8). The respondent’s perception of bad interpersonal relationships revealed unsatisfactory working conditions as being their main cause (18,6 %). 75,2 % of respondents are willing to attend professional courses in interpersonal relationships. Conflicts, communication, leadership at the workplace and the attitude towards work are correlated (p < 0,05). Higher average values of interpersonal relationships, states of conflict, communication, workplace leadership and the attitude towards work are attained in smaller teams of radiologic technologists, in comparison with larger teams, based on their level of healthcare activity. Discussion and conclusion: Increased cases of resolved conflicts, higher quality of communication, satisfactory assessment of leadership at the workplace and a positive attitude towards work lead to higher levels of interpersonal relationships. Teams of fewer people (in primary and secondary levels of healthcare activity) present better assessed interpersonal relationships and their fundamental features, in comparison with larger teams (at the tertiary level of healthcare activity). Good interpersonal relationships at the workplace ensure satisfied workers that are motivated and successful in their professional development.

• Keywords: master's theses, radiologic technology, interpersonal relationships, workplace, professional education, radiologic technologists