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From words to deeds : how do knowledge, effectiveness, and personal relevance link environmental concern and buying behavior?
ID Stojanova, Simona (Author), ID Zečević, Mila (Author), ID Culiberg, Barbara (Author)

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Abstract
The gap between environmental attitudes and behaviors has been on research agendas for a while. Despite the enormous efforts of all concerned parties to increase consumer engagement in environmental issues, the levels of individual environmental concern are still higher than actual green purchasing. Considering the shortcomings in theory and practice, the purpose of this paper is to examine the link between environmental concern and environmental buying behavior by introducing three mediating variables, namely consumer environmental knowledge, perceived consumer effectiveness, and perceived personal relevance. The hypotheses were tested on a sample of 319 consumers using structural equation modeling. The results show that environmental concern predicts environmental buying behavior. Environmental concern also influences consumer knowledge, perceived consumer effectiveness, and perceived personal relevance, while environmental buying behavior is affected by knowledge and effectiveness. The model testing confirmed a partially mediated model. The findings offer several avenues for public policy makers, academics, and socially responsible companies that find the environment important.

Language:English
Keywords:consumer, consumer behaviour, ecology, environmental concern, environmental buying behavior, consumer environmental knowledge, perceived consumer effectiveness, perceived personal relevance, mediation
Work type:Article
Typology:1.01 - Original Scientific Article
Organization:EF - School of Economics and Business
Publication status:Published
Publication version:Version of Record
Year:2023
Number of pages:Str. 329–353
Numbering:Vol. 35, no. 4
PID:20.500.12556/RUL-129079 This link opens in a new window
UDC:339.138
ISSN on article:1049-5142
DOI:10.1080/10495142.2021.1953671 This link opens in a new window
COBISS.SI-ID:72028163 This link opens in a new window
Publication date in RUL:26.08.2021
Views:1627
Downloads:194
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Record is a part of a journal

Title:Journal of nonprofit & public sector marketing
Shortened title:J. nonprofit public sect. market.
Publisher:Taylor & Francis
ISSN:1049-5142
COBISS.SI-ID:1034773 This link opens in a new window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.

Secondary language

Language:Slovenian
Keywords:potrošnik, vedenje potrošnikov, ekologija, trajnostni razvoj

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